The problem
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
The fix
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Recall details
| NHTSA campaign | 24V-852 (24V852000) |
|---|---|
| Manufacturer number | 24C39 |
| Manufacturer | Ford Motor Company |
| Component | Equipment › Other › Labels |
| Report date | November 8, 2024 |
| Owners notified | December 19, 2024 |
| Vehicles affected | 27,678 |
| Initiated by | Manufacturer |
Vehicles covered
- 2020 Ford Escape
- 2021 Ford Escape
- 2022 Ford Escape
- 2023 Ford Escape
- 2024 Ford Escape
- 2018 Ford Expedition
- 2019 Ford Expedition
- 2020 Ford Expedition
- 2021 Ford Expedition
- 2022 Ford Expedition
- 2023 Ford Expedition
- 2024 Ford Expedition
- 2020 Ford Explorer
- 2021 Ford Explorer
- 2022 Ford Explorer
- 2023 Ford Explorer
- 2024 Ford Explorer
- 2025 Ford Explorer
- 2018 Ford F-150
- 2019 Ford F-150
- 2020 Ford F-150
- 2021 Ford F-150
- 2022 Ford F-150
- 2023 Ford F-150
- 2024 Ford F-150
- 2020 Lincoln Aviator
- 2021 Lincoln Aviator
- 2022 Lincoln Aviator
- 2023 Lincoln Aviator
- 2024 Lincoln Aviator
- 2025 Lincoln Aviator
- 2020 Lincoln Corsair
- 2021 Lincoln Corsair
- 2022 Lincoln Corsair
- 2023 Lincoln Corsair
- 2024 Lincoln Corsair
- 2018 Lincoln Navigator
- 2019 Lincoln Navigator
- 2020 Lincoln Navigator
- 2021 Lincoln Navigator
- 2022 Lincoln Navigator
- 2023 Lincoln Navigator
- 2024 Lincoln Navigator
Owner complaints about the equipment & accessories
- 2020 Ford Escape equipment problems 1
- 2024 Ford Escape equipment problems 1
- 2018 Ford Expedition equipment problems 1
- 2020 Ford Expedition equipment problems 1
- 2022 Ford Expedition equipment problems 3
- 2024 Ford Expedition equipment problems 1
- 2020 Ford Explorer equipment problems 3
- 2021 Ford Explorer equipment problems 2
- 2025 Ford Explorer equipment problems 1
- 2018 Ford F-150 equipment problems 5
- 2019 Ford F-150 equipment problems 1
- 2021 Ford F-150 equipment problems 10
Frequently asked questions
Is the recall 24V-852 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 27,678 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.