Ford Recall 24V-852: Equipment – labels

Affected: 2020–2024 Ford Escape, 2018–2024 Ford Expedition, 2020–2025 Ford Explorer and 4 more. Filed with NHTSA on November 8, 2024, covering about 27,678 vehicles.

The problem

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

The risk

Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

The fix

Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Recall details

NHTSA campaign24V-852 (24V852000)
Manufacturer number24C39
ManufacturerFord Motor Company
ComponentEquipment › Other › Labels
Report dateNovember 8, 2024
Owners notifiedDecember 19, 2024
Vehicles affected27,678
Initiated byManufacturer

Vehicles covered

Owner complaints about the equipment & accessories

Frequently asked questions

Is the recall 24V-852 repair free?

Yes. Ford dealers will fix the problem at no cost: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 27,678 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.