Mercedes-Benz Recall 23V-806: Structure – body

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

The risk

An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

The fix

Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.

Recall details

NHTSA campaign	23V-806 (23V806000)
Manufacturer number	VS3LACKHA
Manufacturer	Daimler Vans USA, LLC
Component	Structure › Body
Report date	December 1, 2023
Owners notified	November 4, 2024
Vehicles affected	131
Initiated by	Manufacturer

Vehicles covered

Owner complaints about the body & structure

Frequently asked questions

Is the recall 23V-806 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 131 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.