Mercedes-Benz Recall 22V-281: Back over prevention

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

The fix

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.

Recall details

NHTSA campaign	22V-281 (22V281000)
Manufacturer number	VS3KOMRUE
Manufacturer	Daimler Vans USA, LLC
Component	Back over prevention › Display function
Report date	April 27, 2022
Owners notified	July 20, 2022
Vehicles affected	12,086
Initiated by	Manufacturer

Vehicles covered

Owner complaints about the driver assistance

Frequently asked questions

Is the recall 22V-281 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 12,086 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.