The problem
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
The risk
Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
The fix
Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.
Recall details
| NHTSA campaign | 21V-410 (21V410000) |
|---|---|
| Manufacturer number | VS3DREHSEL |
| Manufacturer | Daimler Vans USA, LLC |
| Component | Air bags › Passenger side frontal › Cushion |
| Report date | June 2, 2021 |
| Owners notified | August 11, 2021 |
| Vehicles affected | 4,078 |
| Initiated by | Manufacturer |
Vehicles covered
- 2019 Mercedes-Benz Sprinter 1500
- 2020 Mercedes-Benz Sprinter 1500
- 2021 Mercedes-Benz Sprinter 1500
- 2019 Mercedes-Benz Sprinter 2500
- 2020 Mercedes-Benz Sprinter 2500
- 2021 Mercedes-Benz Sprinter 2500
- 2019 Mercedes-Benz Sprinter 3500
- 2020 Mercedes-Benz Sprinter 3500
- 2021 Mercedes-Benz Sprinter 3500
- 2019 Mercedes-Benz Sprinter 4500
- 2020 Mercedes-Benz Sprinter 4500
- 2021 Mercedes-Benz Sprinter 4500
Owner complaints about the air bags
- 2019 Mercedes-Benz Sprinter 1500 airbag problems 1
- 2019 Mercedes-Benz Sprinter 2500 airbag problems 2
- 2020 Mercedes-Benz Sprinter 2500 airbag problems 1
- 2021 Mercedes-Benz Sprinter 2500 airbag problems 2
- 2019 Mercedes-Benz Sprinter 3500 airbag problems 3
- 2020 Mercedes-Benz Sprinter 3500 airbag problems 2
- 2021 Mercedes-Benz Sprinter 3500 airbag problems 1
Frequently asked questions
Is the recall 21V-410 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 4,078 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.