Buick Recall 16V-502: Electrical system – ignition

Affected: 2013 Buick Encore, 2011 Buick Regal, 2013–2014, 2016–2017 Buick Verano and 4 more. Filed with NHTSA on July 5, 2016, covering about 8,367 vehicles.

The problem

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

The risk

If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

The fix

GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Recall details

NHTSA campaign16V-502 (16V502000)
Manufacturer number50490, 50491
ManufacturerGeneral Motors, LLC
ComponentElectrical system › Ignition
Report dateJuly 5, 2016
Owners notifiedOctober 14, 2016
Vehicles affected8,367
Initiated byManufacturer

Vehicles covered

Owner complaints about the electrical system

Frequently asked questions

Is the recall 16V-502 repair free?

Yes. Buick dealers will fix the problem at no cost: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 8,367 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.