Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2015 Chevrolet Cruze owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2015 Chevrolet Cruze. The contact stated that at start up, the key was placed in the ignition however, the vehicle failed to start. The contact stated that she attempted to start the vehicle another time and the vehicle started. The contact stated while driving at an undisclosed speed, the A/C unit inadvertently turned on, but there was no air coming through the vents. The contact stated that she was able to drive to work however, after getting off work, she attempted to start the vehicle and the vehicle failed to start. The contact attempted a second time and the vehicle started and performed as designed. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact was informed that the vehicle would be kept overnight. …
The contact owns a 2015 Chevrolet Cruze. The contact stated that while driving approximately 55 MPH, the "Service Stabili-trak" message was displayed. The warning light turned on and off, and the vehicle suddenly stalled. The vehicle failed to restart. The contact stated that the vehicle started jerking and rolling while on the side of the road. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,000.
I have had my car in the shop MULTIPLE TIMES causing me to lose work. On july24 my car radio shutoff,and on dashboard light off , inside lamp lights flickered. A message of service stabilitrak, service steering. Car parked within 3 miles. I called AAA and towed to koons whitemarsh immediately. I told advisor what happened. After she called next day to say battery was bad.I remembered that there was a recall on negative battery cable. My battery was checked on 7-11-23 and was fine. My battery was installed 10-21-20. No problems with electrical. I requested to have cable replaced because I have been in the shop to much missing work. Then I foundThere is a service bulletin recall for exactly what was happening with my car. I was told my Vin didn't match and that was it!! Despite being my exact problem. I am female so I think I was just ignored. …
My engine light has been randomly coming on then off leaving many history codes. It's normally a diesel particulate filter code and I have paid hundreds replacing each sensor or part. So this time, Carroll Buick of Venice Fla says the embedded code is saying I need an engine control module , same code. I'm still driving it they say it's safe to drive because the part $900.00, plus labor, is backorder. I'm a bit over 100,000 miles and I have a lifetime power train warranty but it won't cover any electrical parts only greased literal parts of engine or transmission. I'm not certain it's true anymore they replaced everything so far over 2 years but I'm at theor mercy. Zurich warranty is not covering this and I'm shocked it went just b4 100k miles and now I'm at 107k. I feel chevy should own this issue since I've been told to keep driving it with the engine light on. …
I understand this vehicle is over 10 years old. I bought this vehicle pre-owned and have only had it for less than 6 months. This vehicle has 71,000 miles on it and isn't very good condition cosmetically besides the gloss paint. As a widow, I needed a dependable vehicle for work purposes. Since I've had this vehicle I've had to replace the thermostat, I've had continued overheating issues, issues with the catalytic converters, the hoses and connectors becoming brittle and needing replacement throughout the engine. Suddenly the traction control light came on the dash after they check engine light. With the code reader showed problems with the mass air flow and the mass air flow electric wiring. Suddenly after a oil change, the vehicle is running terribly and is undrivable. The ECM or computer that powers the entire vehicle has lost all power was no explanation. …
Tl* the contact owns a 2015 Chevrolet Cruze. While pulling into the driveway, strong fumes emitted inside the vehicle and within the air vents. The contact turned off the air conditioner and the engine overheating warning indicator illuminated, and smoke entered the vehicle. The contact was able to turn off the vehicle and she and a child passenger exited the vehicle. The dealer (gordon Chevrolet, 6301 e roosevelt blvd, philadelphia, pa 19149, [phone]) was notified of the failure and asked the contact to have roadside assistance tow the vehicle to them for diagnostic tesint. The manufacturer was notified of the failure. The approximate failure mileage was 18,148.
Car is in for service for 3rd time -- intermittent electrical problem causing loss of transmission (I.e. Revs then drops in and out of gear); driver display warnings include service stabilitrak, service power steering, service transmission. Power door locks also operate on their own. Instrument cluster gauges will drop towards their off position, then resume normal position during these events. If the car is shut off, sometimes a "no start" condition will occur when the key is turned to the start position, gauges will operate normal even with no start condition. After rapidly cycling the key off/on/start position for sometimes up to 30 times, car has always eventually started. Sometimes condition has cleared, other times transmission is stuck in a gear (3rd for previous dealership visit, 4th for current visit) but not in a limp home mode as full engine power is available. …
I bought a 2015 Chevrolet Cruze on November 13, 2105. I have had numerous electrical issues starting about one month after the purchase. I have been to four dealerships to have it repaired, and it comes back with no issues for about two to four weeks and the nightmares start over again. The newest issue is a safety matter. My car decided to keep my locked inside the car. After many attempts to open the driver door it finally opened. (in my own driveway) last week I was sitting sideways. In the drivers seat, with the driver door open and my feet were on the ground. I was postioned as such for about five mins. All of a sudden I heard the sound of the doors locking, then five swishing noises followed by a double lock sound, in which all four lock buttons went down. …
I bought the car used. After a few days I heard a ticking under the hood & also when I got to 60 MPH I could feel vibration in the gas pedal & sounded like a bumble bee under the hood. I took it to dealership I bought it from. They said that with the lt1 it offs common noise for the purge solenoid to make the ticking noise that it was normal. The vibration they said was a pebble got under motor mount & was causing vibration. He got the pebble out & readjusted. A week later was doing it again & the ticking noise was alot worse. He finally changed the purge solenoid & it still ticked but not nearly as bad. But he said he couldn't hear the noise at 60 MPH & only a little of the vibration in pedal. I'm really regretting buying this car. If I knew it would have all these issues I could of kept driving my older car with no car payment. …
I got my Chevy Cruze less than 3 years ago. On Tuesday my car turn on the engine light. When I was driving my car started shaking,linking and smoking in the middle of the hwy. I went to the leader on Thursday because I got scared. Denny told I cannot drive my car like that for my safety. I left my car in the leadership. It's being 4 days without answer. My car have full guaranteed and they offered me a courtesy car. So there me without answers and not car. I went to the leader and denny answer it that they don't know when the car going to be fix, but that if I want I can take the car with me. I just can believe no one care about the customer safety. He told me I couldn't drive my car like that now he doesn't care if I get into an accident with a car that shouldn't be drive. They just want me to apply for a new car. When I don't need a new car. I feel my car is still new. …
Related recalls
Electrical system › Ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016.
Electrical complaints in other Cruze years
Frequently asked questions
How common are electrical problems on the 2015 Chevrolet Cruze?
NHTSA has 49 complaints about the electrical system of the 2015 Chevrolet Cruze, 19% of the model year's 252 complaints. The component named most often is 12v/24v/48v battery › cables (1 mentions).
Is there a recall for 2015 Chevrolet Cruze electrical problems?
Yes — NHTSA recall 16V-502 (ignition, Jul 5, 2016). Recall repairs are free at authorized dealers.
At what mileage do 2015 Chevrolet Cruze electrical problems start?
Half of the complaints with a recorded mileage happened before about 50,000 miles, and 24% before 25,000 miles.
Is it dangerous?
Owners linked 0 crashes, 1 fire and 0 injuries to electrical system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.