Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2014 Infiniti QX60 owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2014 Infiniti QX60. The contact stated while driving 20 MPH, the air bag warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the Occupant Classification System (OCS) control unit to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 82,100.
LaFontaine Import Novi, Inc. DBA LaFontaine Novi, a franchised Infiniti entity with actual knowledge of these recalls (16V-244; 15V-033; 13V-445), failed to disclose or remediate these "Risk of Crash" and "Risk of Injury" defects before selling me a 2014 Infiniti QX60 on Nov 5, 2025. The dealer provided a "Pre-delivery inspection" record on November 4, 2025 to CARFAX, but delivered the vehicle with these open recalls and multiple "Red Alert" mechanical leaks in the engine, transmission, and fuel systems. Only 588 miles after delivery, on Dec 26, 2025, the vehicle suffered a catastrophic cooling system failure (the radiator and transmission cooler) which demonstrated that the vehicle was not safe or roadworthy. …
I have an infiniti qx60 that has a hairbag malfunctioning for a long time now. I've taken it to be serviced by infiniti many times. However, they could never fix it. At one point, I decided to leave it alone until the last time I took the car in to be serviced. The person who was helping me noticed that I had two children car seats in the car, so he decided to tell me that this car isn't safe to be driving with young children in it. Don't know what to do since the warranties have expired. Plus, they couldn't fix it when I had warranties on the car. I'm afraid that my family is at risk driving this car. I would love to stop driving this car before something terrible happens to my children. However, it is our only means of getting around right now
Problem 1: approximately 4 weeks after purchasing the car, we noticed that the passenger side air bag would deactivate during operation while an adult was in the seat. Car was taken to Infiniti dealer and software was updated according to the airbag recall. However the issue continues to remain and the passenger airbag still randomly deactivates while an adult is in the seat. Infiniti has been informed multiple times but states that the issue cannot be replicated and as such has not done anything to fix it. Infiniti has stated that the seat belts continue to work and is the first line defense in an accident! Problem 2: approximately 2 weeks after purchasing the car, we experienced transmission judder at low speeds (5-10mph) and going around corners. Infiniti updated the transmission software but the issue has not been fully solved. The transmission still has some juddering. …
When accelerating from a full stop into a right or a left turn, the rpms go up but the vehicle does not accelerate. This happened approximately 3-4 times before my first 5000 miles. I was told it was part of the engine break-in process. When I brought my vehicle in for its 10K service, I again complained of this happening, but they can't replicate the results. It has happened 2x since my last service, once within 24 hrs of the service and the other at approximately 14910 miles. I am afraid to drive the car as I'm afraid to get rear ended. I have found at least 3 other reported incidences of this by others online and the dealers don't seem to be doing anything to rectify the issue. I am also having the same issues as others regarding the air bag light going on and off at random.
Tl* the contact owns a 2014 Infiniti QX60. While driving at various speeds, the front passenger side air bag turned off while being occupied by an adult. The air bags warning indicator illuminated. The failure recurred four times. The vehicle was taken to a dealer where it was diagnosed that the seat needed to be re-calibrated and the seat sensor needed to be replaced. The vehicle was repaired under NHTSA campaign number: 14V138000 (air bags, electrical system); however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,415.
Tl* the contact owns a 2014 Infiniti QX60. While driving at 30 MPH, the front passenger side air bag warning light illuminated. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The failure persisted and the vehicle was taken back to the dealer multiple times where it was diagnosed that the sensor needed to be replaced and an update needed to be performed. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 5,569.
Tl* the contact owns a 2014 Infiniti QX60. The contact stated that the passenger side air bag off warning light illuminated. The vehicle was taken to the dealer, but the technician was unable to diagnose the failure. The manufacturer was made aware of the failure and informed the contact that the vehicle was included in NHTSA campaign number: 16V244000 (air bags). The vehicle was not repaired. The failure mileage was 30,000.
When driving at low speed, on a curve, or on a hill the car will not accelerate, will stall, shudder, rattle. Will not respond to efforts of increasing speed. The front passenger airbag light will show the airbag is not engaged even if an adult is seated in the front passenger seat.
When accelerating car jerks continuesly and electronics do not work it is delayed
Related recalls
Air bags › Sensor › Occupant classification
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City…
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano,…
Air bags › Sensor › Occupant classification
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles.
Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
NHTSA investigations
Occupant Classification System Failure
In April 2014, Nissan North America launched Safety Recall 14V-138 to address problems with the Occupant Classification System (OCS) algorithm in the following vehicles: model year (MY) 2013-2014 Nissan Altima, Pathfinder, Sentra and LEAF; MY 2013 Infiniti JX35; MY 2014 Infiniti QX60 and Q50; and MY 2013 Nissan NV 200/Taxi vehicles.According to Nissan, the OCS may misclassify adult front passenger occupants and turn…
Occupant Classification System Failure
In May 2016, Nissan North America issued a safety recall (16V-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as shown below.Nissan models: certain model year 2013-2016 Altima, 2013-2016 LEAF, 2016-2017 Maxima,…
Airbag complaints in other QX60 years
Frequently asked questions
How common are airbag problems on the 2014 Infiniti QX60?
NHTSA has 24 complaints about the air bags of the 2014 Infiniti QX60, 12% of the model year's 199 complaints.
Is there a recall for 2014 Infiniti QX60 airbag problems?
Yes — NHTSA recall 16V-244 (occupant classification, Apr 26, 2016); NHTSA recall 15V-681 (occupant classification, Oct 20, 2015). Recall repairs are free at authorized dealers.
At what mileage do 2014 Infiniti QX60 airbag problems start?
Half of the complaints with a recorded mileage happened before about 2,000 miles, and 81% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.