The problem
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
The risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
The fix
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Recall details
| NHTSA campaign | 14V-400 (14V400000) |
|---|---|
| Manufacturer number | 14350 |
| Manufacturer | General Motors, LLC |
| Component | Electrical system › Ignition |
| Report date | July 3, 2014 |
| Owners notified | September 8, 2014 |
| Vehicles affected | 5,877,718 |
| Initiated by | Manufacturer |
Vehicles covered
- 2000 Chevrolet Impala
- 2001 Chevrolet Impala
- 2002 Chevrolet Impala
- 2003 Chevrolet Impala
- 2004 Chevrolet Impala
- 2005 Chevrolet Impala
- 1997 Chevrolet Malibu
- 1998 Chevrolet Malibu
- 1999 Chevrolet Malibu
- 2000 Chevrolet Malibu
- 2001 Chevrolet Malibu
- 2002 Chevrolet Malibu
- 2003 Chevrolet Malibu
- 2004 Chevrolet Malibu Classic
- 2005 Chevrolet Malibu Classic
- 2000 Chevrolet Monte Carlo
- 2001 Chevrolet Monte Carlo
- 2002 Chevrolet Monte Carlo
- 2003 Chevrolet Monte Carlo
- 2004 Chevrolet Monte Carlo
- 2005 Chevrolet Monte Carlo
- 1999 Oldsmobile Alero
- 2000 Oldsmobile Alero
- 2001 Oldsmobile Alero
- 2002 Oldsmobile Alero
- 2003 Oldsmobile Alero
- 2004 Oldsmobile Alero
- 1998 Oldsmobile Intrigue
- 1999 Oldsmobile Intrigue
- 2000 Oldsmobile Intrigue
- 2001 Oldsmobile Intrigue
- 2002 Oldsmobile Intrigue
- 1999 Pontiac Grand AM
- 2000 Pontiac Grand AM
- 2001 Pontiac Grand AM
- 2002 Pontiac Grand AM
- 2003 Pontiac Grand AM
- 2004 Pontiac Grand AM
- 2005 Pontiac Grand AM
- 2004 Pontiac Grand Prix
- 2005 Pontiac Grand Prix
- 2006 Pontiac Grand Prix
- 2007 Pontiac Grand Prix
- 2008 Pontiac Grand Prix
Owner complaints about the electrical system
- 2000 Chevrolet Impala electrical problems 187
- 2001 Chevrolet Impala electrical problems 225
- 2002 Chevrolet Impala electrical problems 305
- 2003 Chevrolet Impala electrical problems 264
- 2004 Chevrolet Impala electrical problems 681
- 2005 Chevrolet Impala electrical problems 331
- 1997 Chevrolet Malibu electrical problems 87
- 1998 Chevrolet Malibu electrical problems 130
- 1999 Chevrolet Malibu electrical problems 144
- 2000 Chevrolet Malibu electrical problems 199
- 2001 Chevrolet Malibu electrical problems 285
- 2002 Chevrolet Malibu electrical problems 259
Frequently asked questions
Is the recall 14V-400 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 5,877,718 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.