Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2014 Ram 2500 owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2014 Ram 2500. The contact stated that the area around the radio was overheating. The vehicle was taken to the dealer was unable to determine the cause of the failure, but the radio was replaced. The contact stated the area around the radio was still overheating even with the radio turned off. The contact believed that there was a possible electrical failure with the fuse lines inside the vehicle around the console. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 45,000.
The electoral component of the climate control started on fire while vehicle was parked and turned off. The truck was deemed a total loss by insurance. There is a fire and police report stating the fire started in the wiring of the climate control. The fire department had to tear out that whole dash part to stop the fire. There was no warning that this was going to happen. We are now stuck with $8000 left to pay on this vehicle that was deemed total loss by American Family Insurance. This was faulty wiring on Dodges behalf.
The contact owns a 2014 Ram 2500. The contact stated that upon entering the vehicle, he observed that the center of the dashboard had melted and bubbled up. The contact stated that the instrument panel then failed to display the necessary information. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 138,000.
The contact owns a 2014 Ram 2500. The contact stated that while driving on several occasions at various speeds, the instrument panel failed to display pertinent information. The vehicle was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 13V486000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was approximately 189,000.
The part that failed the first time was transmission module. We were 12-13 hrs from home when 2500 tried to engage 4wd while truck was moving approx 55 mph. While pulling horse trailer. It tried to engage 3 times during repetitive stops along narrow highway. Truck was making loud grinding noise during the attempts to engage 4wd while moving. Truck failure on highway with NO shoulder with NO option but to stop put whole rig in danger of collision. After internet research we pulled appropriate fuse & drove into park. Upon return home 2500 was driven to Russell Barnett Dodge for inspection and repair. Cost to us $721.05 due to no warranty. 4wd service lite appeared while trying to engage. …
Upon starting the trucks engine, putting the transmission in gear (either Reverse or Drive), at idle engine speed (approx 700-800 rpm) or very low (near idle speed) the trucks engine starts to surge from idle then drops down to 500 rpms with a voltage drop (5V) too. It will do this a couple of times and then the trucks engine dies (engine stops) while in gear and no codes are shown on the CEL or saved in the vehicle control module. When I put the transmission in Park, the trucks engine restarts without a problem. But when I go to Drive or Reverse gear it then will do it again. The truck sounds like the engine brake is being applied causing the engine to lug/bog down. The torque converter has been inspected and replaced. The fuel pump/lifter has been replaced. The batteries have been replaced. The fuel filters have been serviced; the crank case breather has been serviced. …
The horn on the vehicle did not work when a small child was running out into the street in front of me. This horn condition was not known before the incident took place. The child was not warned and was nearly hit. I took the vehicle to the dealer and they would not fix even though there was a previous recall for the functionality Safety Recall R36 / NHTSA 15V-459.
The TIPM is bad. Truck goes dead whenever it wants. I'll be driving down the highway and it quits and then you can't get it to start back. Windshield wipers work sometimes other times they randomly come on.
Drove for about 17 miles and parked at a store. Within 5 minutes of parking the truck, white smoke could be seen coming from the hood on the passenger side. As I approached the truck flames came out from under the hood in the same area. Grabbed a fire extinguisher and returned within one minute to find entire engine compartment in flames. Unable to open the hood so the fire extinguisher was not much good. Fire department arrived within 5 minutes but it was too late. Insurance company took possession of the truck and totaled it. Unknown if it was ever determined what caused the fire. Updated 7/26/18
2500 hd outdoor edition, 2014. I purchased this truck with 7 miles. At 371 miles the brake sensors were staying engaged and I had a thick layer of brake dust coating the rims and burning brakes. The pass. Side dash was falling apart and the carpet was shredding on that side also. They adjusted the sensors to read the same pressures inside and outside of the brake drum. Reset and reprogrammed many computer sensors. Then my key fob quit working, rear sliding window and tire monitor systems all stopped while I was traveling the mountain pass at 75 MPH. From sept, 14, 14, when I unlock the truck with the key every alarm goes off and will not shut off until I start the truck. I could not get the dealership to order my parts or fix my truck so, in January I got an ABS recall at this point I called Chrysler corp and filed a consumer complaint with their repair team. …
Related recalls
Electrical system › Software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab…
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
Electrical system › Instrument cluster/panel
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Remedy: Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753.
NHTSA investigations
Software security vulnerability
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU…
Electrical complaints in other 2500 years
Frequently asked questions
How common are electrical problems on the 2014 Ram 2500?
NHTSA has 42 complaints about the electrical system of the 2014 Ram 2500, 12% of the model year's 344 complaints. The component named most often is instrument cluster/panel (1 mentions).
Is there a recall for 2014 Ram 2500 electrical problems?
Yes — NHTSA recall 18V-332 (software, May 17, 2018); NHTSA recall 13V-486 (instrument cluster/panel, Oct 17, 2013). Recall repairs are free at authorized dealers.
At what mileage do 2014 Ram 2500 electrical problems start?
Half of the complaints with a recorded mileage happened before about 13,000 miles, and 61% before 25,000 miles.
Is it dangerous?
Owners linked 0 crashes, 3 fires and 0 injuries to electrical system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.