2019 Ram 1500 Electrical Problems

Which parts fail

• Instrument cluster/panel
  8
• Starter assembly
  1
• Ignition › Switch
  1
• Alternator/generator/regulator
  1
• Ignition
  1

Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).

Mileage when the problem started

• Under 25k
  5957%
• 25k–50k
  2423%
• 50k–75k
  1313%
• 75k–100k
  11%
• 100k–150k
  44%
• 150k+
  22%

Owner reports

Selected complaints filed with NHTSA by 2019 Ram 1500 owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2019 Ram 1500. The contact stated that upon starting the vehicle, there was an abnormal ticking sound coming from the engine, with a message that the "Fuel/Air Ration Imbalance" was displayed. The vehicle was taken to an independent mechanic, where the contact was informed that the rocker arm bearings and lifters needed to be replaced. In addition, the contact stated that while driving at various speeds, several warning lights were illuminated. The contact stated that the windshield wipers activated independently, the power steering assist had failed, and the vehicle failed to stop while depressing the brake pedal. The contact stated that the vehicle went into LIMP Mode, with the "Service Transmission, Continue to Drive, "Do not Shift or Turn off Engine," and "No Buss" messages were displayed on the instrument panel. …

The contact owns a 2019 Ram 1500. The contact stated that while driving at 35 MPH, the vehicle jerked violently and downshifted unintendedly. Several unknown warning lights were illuminated, and the gear shift indicator and speedometer were malfunctioning. The contact was able to pull over to the side of the road. The contact stated that the failure had recurred while driving at various speeds, and the vehicle stalled on several occasions. The contact was able to pull over to the side of the road. The vehicle was able to be restarted after 5-15 minutes. The vehicle was taken to the dealer, where it was diagnosed with loose wires. The vehicle was repaired; however, the failure recurred. The contact stated that while his son was driving 65 MPH, the failure recurred, and the vehicle shut off. The contact's son was able to pull over to the side of the road. …

The contact owns a 2019 Ram 1500. The contact stated that while driving on the highway at 60 MPH the messages "Service Air Bag System", "Service Electric Stability Control", "Service Trailer Brake System", "Service Park Brake", "Service Anti-Lock Brake System" and "Service Power Steering" were displayed and several unknown warning lights were illuminated. The contact stated that soon after, the transmission failed to shift into gears as intended, and the vehicle lost power steering functionality. The contact also stated that while driving and making turns the transmission will slip into neutral(N) upon depressing the accelerator pedal. The contact stopped the vehicle, shifted to park(P), shifted back to drive(D) and drove to the residence. The vehicle was towed to a local dealer, where it was diagnosed that the Electric Harness and RF Hub had failed and needed to be replaced. …

The contact owns a 2019 Ram 1500. The contact stated while driving on several occasions, the instrument panel and display panel blacked out intermittently. The vehicle was taken to a dealer six times where it was diagnosed that a software update was needed. The software update was performed but the failure persisted. Additionally, on approximately four occasions the star connector was relocated, and the light switch and battery were replaced; however, the failure persisted. The vehicle was taken to the dealer for the seventh time and was diagnosed and determined that the illumination cluster needed to be replaced. The vehicle was not repaired but the part was ordered. The contact related the failure to NHTSA Campaign Number: 19V556000 (Electrical System). The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 31,223.

My 2019 ram 1500 started showing an intermittent warning light on the dash that said check check trailer brake, although I was not towing anything. I continued on my 20 minute commute and parked the vehicle to which point I noticed smoke towards the back of the vehicle. I inspected to see a small fire that apparently had started at the trailer tow module that had shorted and ignited the insulation and surrounding plastics. I was able to extinguish the fire with minimal damage to the truck, mainly the plastic paneling and the wiring and associated components were damaged. I'm reporting this because a vehicle fire is a significant safety concern and I'm probably not the first to have had this happen. I have made no aftermarket adjustments to my towing system and I've only owned the vehicle approximately over a year. The vehicle has about 83,000 miles on it currently.

The contact owns a 2019 Ram 1500. The contact stated that the instrument cluster intermittently failed to properly illuminate. The vehicle was taken to the local dealer as well as McLarty Daniel Chrysler Dodge Jeep RAM FIAT (3709 S Thompson St, Springdale, AR 72764) and Lewis Chrysler Dodge Jeep Ram (3311 N College Ave, Fayetteville, AR 72703) on separate occasions. However, all three dealers could not duplicate the failure. Additionally, the vehicle was taken to an independent mechanic and the mechanic related the failure to NHTSA Campaign Number: 19V556000 (Electrical System). The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that since the dealers could not duplicate the failure, they were unable to assist. The failure mileage was approximately 7,200.

I have had my issue for years. When ever I put the gear on Reverse, the image produced from the camera on the door liftgate latch tailgate handle on the screen flickers. So I don't get a solid feed at times. This caused me to back up into a poll in a parking lot. As a result, my rear bumper got a dent from the impact. Years earlier I had taken my truck over to the dodge service department at my local dealership where they did some type of reset to try to fix that issue but that did not fix it. I continued having that issue and to make things worse, it turns out that the service department has no record of my truck going in for that. I've fought over this with the service department but they don't want to take ownership of my problem. So now my rear bumper has a dent as a result from the flickering.

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 45 MPH and other various speeds, the instrument cluster went blank. The contact stated no warning light was illuminated. The contact stated that the instrument cluster failure was intermittent at first but had become a constant failure. The contact stated that the instrument cluster was no longer operational. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the instrument cluster needed to be replaced. The vehicle had been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V556000 (Electrical System) however, the VIN was not included. The failure mileage was 51,079.

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated on the instrument panel. The contact pulled over to the shoulder of the roadway and turned off the vehicle. While attempting to restart the vehicle, the vehicle failed to immediately restart, and several attempts were needed to start the vehicle. The vehicle then returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The contact was informed that the failure had been referred to an engineer with the manufacturer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 45,000.

The contact owns a 2019 Ram 1500. The contact stated while driving 50-55 MPH, the message "Service Shifter" was displayed, and the vehicle shifted into neutral independently. The contact veered to the side of the roadway. The contact stated that she turned off and restarted the vehicle, and the vehicle responded as needed. The vehicle was taken to the dealer to be diagnosed and it was determined that the shift knob wiring had failed; however, the vehicle was not repaired. The contact stated that the failure reoccurred while driving from a complete stop. The dealer was contacted and advised the contact to take the vehicle in for a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.

Related recalls

Electrical complaints in other 1500 years