Which parts fail
Components named in complaints (automatic emergency braking, adaptive cruise, lane keeping, backup camera).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2020 Nissan Sentra owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2020 Nissan Sentra. The contact stated that while her son was reversing from a driveway, a Springfield Public School bus crashed into the rear of the vehicle. There was no beeping sound from the camera alerting the driver of an oncoming vehicle. The camera screen was frozen. There were no reported injuries, air bag deployment, or fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Recall Number 23V-628000 (Back Over Prevention). The failure mileage was approximately 50,000.
My daughter was driving her 2020 Nissan Sentra the other day and was trying to avoid hitting a dog that ran in front of her car she crashed into a park car. Our Nissan Sentra anti brakes did not stop the car nor make a noise before hitting that parked car. No warning from our car to prevent this head on collision. There is so much damage that our insurance has deemed it a total loss. By the grace of God daughter is physically fine but mentally she is not!! As a parent I felt comfortable with my daughter driving this car at first. I have witness the anti brakes work on our 2020 Nissan Sentra before, when we would get near an object the car would automatically stop! We are now out of a car and I'm still going to owe a balance to my finance company once the insurance pay whatever they're going to pay. …
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (STEERING). The vehicle was taken to the dealer for the recall repair. As per the dealer, the recall repair was completed. The contact never received a receipt or any documentation regarding the recall repair and doubted that the recall repair was performed. The contact stated that on a separate occasion, the rearview camera displayed a blue image while the vehicle was in reverse(R). The contact stated that the failure obstructed driving visibility, preventing the safe operation of the vehicle. The contact was unsure if a recall notification had been received regarding the back over prevention system. The dealer requested payment, and the contact refused because the vehicle was under recall. The manufacturer was notified of the failure. …
The contact owns a 2020 Nissan Sentra. The contact stated that while driving at approximately 20 MPH, the self-driving feature inadvertently activated, and the vehicle experienced phantom braking. The traction control warning light was illuminated. Additionally, the key fob was not detected while inside the vehicle. The display screen intermittently went blank while driving. The vehicle was taken to the dealer, where the crash collision sensor and speed limit camera were replaced; however, the failure recurred. The vehicle was then taken to Woodhouse Nissan (7801 Nebraska Dr, Bellevue, NE 68005) where the key fob was replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.
The contact owns a 2020 Nissan Sentra. The contact stated while driving approximately 45 mph, the full brake assist radar illuminated independently. The contact mentioned that the emergency brake illuminated and was only able to operate the steering wheel. In addition, once the vehicle was stopped, the vehicle operated normally. The vehicle was taken to the dealer where they informed the contact that the failure was caused by a bug splatter. The vehicle was not repaired. The failure recurred. The vehicle was taken back to the dealer but was not yet diagnosed. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 24,700.
The contact owns a 2020 Nissan Sentra. The contact stated that their backup camera would fail to display the rear view intermittently. The contact received notification of NHTSA Campaign Number: 23V628000 (Back Over Prevention). The contact stated the failure persisted despite the recall remedy being completed. The vehicle was taken to the dealer who inspected the vehicle under NHTSA Campaign Number: 23V628000 (Back Over Prevention) and determined that the camera did not need to be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 16,000.
The contact owns a 2020 Nissan Sentra. The contact stated while driving at various speeds, the vehicle independently stopped without warning. The contact stated that an audible warning beep was coming from the vehicle during the failure. The contact had taken the vehicle to the dealer on multiple occasions; however, the mechanic was unable to duplicate the failure or determine the cause of the failure. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was approximately 19,000. The VIN was not available.
The contact owns a 2020 Nissan Sentra. The contact stated that while in reverse(R), the rearview camera image failed to display. No warning lights illuminated. The vehicle was taken to a local dealer, where it was repaired under warranty; however, the failure reoccurred. The same local dealer was contacted, but the vehicle was not repaired because there was no recall associated with the VIN. The manufacturer was made aware of the failure. The failure mileage was approximately 32,440.
Vehicle had AEB System malfunctioning. The brakes did NOT work. The emergency brake barely worked. We were driving on Fathers Day to a family gathering and the system and brakes malfunctioned, yes we collided with the Curb and debris on the side of the road cause curb rash to the rims. No major damage. This would be the 3rd this has happened to my vehicle in particular. Dealers say the manufacturer doesn't cover brake line damage or issue even due to factory fault/ defect.
I was driving to pick up some body as Rideshare driver on as part time, and i crashed into a car was parking on the side of the road, I still have no idea why is that happend. But i think the Malfunction Warning that was on dash got something to do with it!
Related recalls
Back over prevention › Sensing system › Camera
Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image.
Remedy: Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness.
Collision Avoidance complaints in other Sentra years
Frequently asked questions
How common are collision avoidance problems on the 2020 Nissan Sentra?
NHTSA has 71 complaints about the driver assistance of the 2020 Nissan Sentra, 34% of the model year's 206 complaints. The component named most often is automatic emergency braking (50 mentions).
Is there a recall for 2020 Nissan Sentra collision avoidance problems?
Yes — NHTSA recall 23V-628 (camera, Sep 8, 2023). Recall repairs are free at authorized dealers.
At what mileage do 2020 Nissan Sentra collision avoidance problems start?
Half of the complaints with a recorded mileage happened before about 16,000 miles, and 69% before 25,000 miles.
Is it dangerous?
Owners linked 4 crashes, 0 fires and 0 injuries to driver assistance problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.