The problem
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
The risk
Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.
The fix
Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.
Recall details
| NHTSA campaign | 21V-170 (21V170000) |
|---|---|
| Manufacturer number | PC797 |
| Manufacturer | Nissan North America, Inc. |
| Component | Steering › Linkages |
| Report date | March 11, 2021 |
| Owners notified | May 6, 2021 |
| Vehicles affected | 15,223 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the steering
Frequently asked questions
Is the recall 21V-170 repair free?
Yes. Nissan dealers will fix the problem at no cost: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 15,223 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.