Which parts fail
Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2004 Nissan Murano owners, lightly cleaned up (personal details are redacted by NHTSA).
The drivers side sun visor is defective. Every time I go over a bump it falls down into my field of view. When I put the visor down to block the sun from being in my eyes it falls to a straight down position and blocks my view. There is no position that works on this visor now. Its either being held up by one hand as I drive down the road or its straight down in my view. These need to be recalled and replaced for a new model. I just purchased a new visor for my 2004 Murano and it was $200 that I should not have had to spend. There have been many complaints about this and nothing is being done. I will be sure not to purchase another Nissan as I dont feel they care to much for the safety of their consumers.
My Nissan Murano has a defective driver side visor. It constantly falls from the "up position" into drivers vision. This caused an accident!!! I was traveling downhill on a snow/ice covered road, I hit a bump and the visor fell into my vision I reached to put the visor back into the up position. Pushed it into place and it immediately fell again I pushed it back up(distracting my attention from the road in front of me) and noticed a car stopped in the middle of the road, I swerved to miss the stalled car, I avoided hitting the car but as I swerved I ran over black ice the car got sideways and hit a concrete barricade.
The passenger side sun visor in our 04 Nissan Murano began to be hard to move up or down about 4 months ago. Eventually, something inside the visor just gave up, and the visor started falling down under it's own weight. It will not stay up. The driver side visor is beginning to be hard to move now, and if it follows the pattern of the other visor, it will fail soon. I have contacted Nissan customer service. They had me take it to the local dealer. Dealer confirmed that it has failed and advised customer service of same. He also told them that driver side visor would probably fail soon. Standard 36 month warranty will no longer cover visors as it has long since run out. I have the 100,000 mile extended warranty, but it will not cover the visors. …
Interior sun visors in 2003-2008 Nissan muranos fail to stay in position and swing down in the driver's face. This occurrence is well documented and I have only heard of one case in which a Nissan dealer covered the replacement under the extended warranty. I was told by the dealer that the extended warranty does not cover "trim parts", even when I insisted it is a safety issue. Nissan quotes $300 per visor to replace, but there is no guarantee that the new visor won't break. If you google "Nissan Murano sun visor" you will get thousands of hits of people who are having the same problem. The Nissan dealer would not reason with me that it is a safety issue when I brought it to them while still under warranty and they would not replace it. There was a recall on the clip that holds the visor, but this is a different issue. …
The sun visor of my Nissan Murano 2004 on the driver side does not stay up and keeps on falling into my eyes. From the forums I have visited, I have noticed that this is a common problem with Murano vehicles. It started almost a year ago. At that time I used to be able to put it up in position and it would stay up for a while, but now the cognition has worsened. Now no matter how hard I try, the sun visor would not stay in place and keep on dropping into my eyes. I cannot believe that a reputed car manufacturer like Nissan can build such an inferior product. In my mind it is a safety issue and government should ask Nissan to stand up to their product and issue a recall. This is not the only problem I am having with this car. Other problems are: 1. Driver side power seat does not function because some part is broken, but because of this, I need to replace entire mechanism. 2. …
2004 Nissan Murano driver's side sun visor repeatedly falls down and will not stay up causing a serious safety issue. The consequences could be fatal if not fixed. I have had 2 incidents where I was close to being hit by another car due to the visor falling. The visor fell as I was approaching an intersection in which it caused me to go through a red light. I have contacted Nissan consumer affairs and they told me I had to take it to a dealership for them to verify that it was an issue. I then contacted Nissan consumer affairs back to let them know it was verified that it was a problem and that a regional specialist would contact me. I talk to the regional specialist and she needed the documentation from the dealership. She now has it and I'm waiting for a response now. This all started just a couple of weeks ago with Nissan. …
There seems to be a defect in the wiper system on the Murano. After a snowstorm I cleaned the windshield of snow and turned on the wipers. Snow blew off the top of the car, the right wiper pushed it down. As a result the right wiper could not go down completely. This threw off the timing of the left and right wiper and the two got tangled and bend. A new left wiper was ordered and paid for from Nissan on feb 3, 2004. In the meantime the wiper were bend back into position. Earlier this week it snowed again sand the same thing happened and now the wipers are totally mangled. It has been over 3 weeks since I paid for a new wiper and the parts dept at Nissan in englewood cliffs nj tells me they are on back order and cannot be obtained. The service dept at the same dealer tells me the wipers shouldn't be used when there is snow. …
I have a 2004 Nissan Murano sl. At about 40,000 miles, my driver side sun visor started falling. It will not stay in position, and hangs right in front of my face, unless I keep it tacked up with velcro. The passenger side visor also swings down sometimes, but not as bad as the driver side. I did an internet search on "Murano sun visor" and found out very quickly that this is a widespread problem that needs to be addressed by Nissan with a full resolution; I.e. Recall. The dealer wants nearly $300 to replace one visor, which is likely to break again, according to several accounts in the message boards. This is a serious safety issue. I have almost had two collisions because of it, and once, I ran a red light because of it falling down. If I keep it tacked up, then of course there are times of the day when the sun is blinding me, so it is not safe no matter what I do.
My 2004 Nissan Murano has a defective driver-side sun visor problem. It keeps falling down and will also not stay up. This is a safety issue because when I am driving the vehicle, the visor will flop down without warning and cause me to become distracted, which could cause me to have an accident. Also, if I put it down, it will not stay in the position I place it in. I believe this is a defective part in the Nissan Murano. I have noticed on the internet that many people have been complaining about this issue and that Nissan refuses to cover this under warranty or under a recall. There was even a Nissan auto technician who anonymously admitted that this was a mechanical failure because he has to replace the visor part on many vehicles he has worked on. Can you do anything about this?
Drivers side sun visor consistently falls down while driving. This happens approximately every minute-two minutes on smooth freeways and surface streets. When this occurs, it blocks half of your vision to the road. The first time it happened, I was driving on the freeway with my infant son. I feel that this is an extremely dangerous defect and, apparently, I am by no means that only one having this problem. To replace the part is almost $300 according to the dealer and, according to message boards, replacements have not bee working either. In arizona, there is no way to go completely without a sun visor, but having it flop down in your face each minute is unacceptable. Please do something about this. Thank you for your time! Please feel free to contact me with any questions.
Window & Wiper complaints in other Murano years
Frequently asked questions
How common are window & wiper problems on the 2004 Nissan Murano?
NHTSA has 132 complaints about the windows, wipers & sunroof of the 2004 Nissan Murano, 19% of the model year's 678 complaints. The component named most often is windshield wiper/washer (1 mentions).
Is there a recall for 2004 Nissan Murano window & wiper problems?
No. NHTSA lists no windows, wipers & sunroof recall for the 2004 Nissan Murano, though it has 4 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2004 Nissan Murano window & wiper problems start?
Half of the complaints with a recorded mileage happened before about 60,000 miles, and 5% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 0 injuries to windows, wipers & sunroof problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.