2023 Nissan Ariya Electrical Problems

Mileage when the problem started

Owner reports

Selected complaints filed with NHTSA by 2023 Nissan Ariya owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2023 Nissan Ariya. The contact stated that while driving 75 MPH and attempting to accelerate, the vehicle failed to respond and lost automotive power. There was no warning light illuminated. The contact pulled over to the side of the road, restarted the vehicle, and continued driving. The vehicle was taken to a dealer to be diagnosed; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 23V657000 (ELECTRICAL SYSTEM). The manufacturer was notified of the failure. The failure mileage was 21,000.

This is the fourth time this has happened to us during normal driving. I pulled out onto a highway and suddenly with no prior warning, the car lost all power and went into what I can only describe as a "limp mode" and wouldn't go above 5 mph. I had to quickly pull off the road as traffic was catching up at highway speed. The dashboard flashed "Malfunction, see owners manual" and we had an orange triangle with an exclamation point as well as a circle with exclamation point with a wrench next to it. The traction control light and car with exclamation point were also lit up. After limping to a cross road we turned the car completely off for 5 min and when we restarted it, it worked normally. The same thing happened July 25, 2024 and I had the car in the dealership. They said they could not recreate the issue even though I showed them video of the dashboard acting strangely. …

The vehicle's EV system and related electrical components appear to be malfunctioning, causing repeated "EV System Off" error messages and rendering the vehicle inoperable. The vehicle is currently at the dealership and available for inspection upon request. The defect created a significant safety risk because the vehicle became unreliable and could unexpectedly fail to operate, leaving me stranded and without dependable transportation. This placed both myself and others at risk, especially if the failure occurred while driving or in traffic. Yes, the issue has been repeatedly reproduced and confirmed by the Nissan dealership. The vehicle has been towed to the dealership approximately five times for the same or substantially similar issue, and multiple repair attempts and part replacements have been made. …

Car abruptly changed from mph to kmh. All safety aspects stay in mph, including speed limit and alert. So while on highway going 65mph, suddenly speed said 116kmh. But speed alerts were still saying "65". Pro pilot on and car abruptly slowed down towards 65kmh on highway. Only way to change mph to kmh and back is to have car at complete stop, scroll to menu on steering wheel. Click it. Scroll to language. Click that. Click three more times. These options are completely locked out while the car is moving. Due to the danger of this happening on the highway, nearly avoiding getting rear ended, took to dealer. They reported nothing wrong. Reported to Nissan who said nothing wrong. Happened again today, not on Highway luckily. There are online posts of this happening with other Ariyas, but not on Highway. …

Driving on the freeway this morning at 72% charge, approximately 5 miles into my 41 mile commute, message appeared on dash that battery charge was critically low, charge immediately. When this appeared the car was no longer showing the 72% charge, but 0% instead. The initial error was then replaced with "Warning Service EV System Power Reduced" and still showing 0% charge. Under reduced power I made it to a charging station 3 miles away and after a large number of attempts, finally got it to start charging. Immediately, the charge % returned to 70% and successfully charged to over 80%. To be safe I returned home instead of trying to finish my commute, as it was just past 3:00 AM and I didn't feel safe trying to complete the drive. I've also noticed since this has occurred the Nissan Connect app is no longer updating from the vehicle. …

I was on the highway and the car completely shut off. My electric battery which was at 50% and over 150 miles died. I had to veer off quickly to the side of the road and my steering wheel then locked. I've seen some forums on Reddit of this happening. The dashboard flashed "EV System Off" and the miles and % battery went to zero. It was incredibly scary since it was at night and the potential for a serious accident could've occurred. I had to be towed as well and the police wanted me off the road as quickly as possible so they called their own local towing company to do so. The Route 9 Nissan in MA looked at it and simply said it needed a "software update". Which is alarming because my whole car shut off. Nissan corporate and their roadside assistance from beginning to end have handled this horribly. I am over 8 days removed from the report and still nothing has been resolved. …

When I got in the vehicle after work on 11-22-23, it displayed a "EV System" error alert and "Power Reduced" alert. The vehicle would only accelerate extremely slowly and would only go about 25 MPH. Trying to go up hill to my house it would only go maximum of 10 MPH. I barely made it home. I left it at the dealership the next day (which was a national holiday) and they examined the car on 11-24-23 but could not find anything wrong. I have been told to drive the car and bring it back if the message occurs again. My EV battery seems to be no longer holding a good charge at this time. I am concerned about the safety of the vehicle at this time.

At low speeds after startup, the car automatically shifts from drive into neutral. The car will be locked in neutral, not letting you put it in park, drive, or reverse. To get the car back into drive, you must come to a complete stop, turn the car off, back on, and floor the accelerator. Failure to floor the accelerator will lead to the car getting stuck in neutral again. I have pulled out into traffic on numerous occasions and had the car die in the middle of the road, forcing me to come to a stop and fully turn it back on, sometimes multiple times. No warning messages appear.

the car lost power in the middle of the freeway -and decelerated; in a highway with speed limit of 65mph while driving in I-680, all of a sudden the car slowed down from 65mph all the way to less than 20mph - displaying "power reduced - 0% battery" ; even it was recently fully charged - I was able to drive the car - back at 20mph speed - went straight to the Nissan dealer/service - where I left my car - and. was given a loaner car. the warning lamp ONLY appeared as soon as the car decelerated / slowed down

A 2023 Nissan Ariya developed a grinding/noise condition. An initial dealership repair did not correct it. The vehicle was promptly returned. Subsequent diagnosis involved the traction-motor/drivetrain area, and Nissan ultimately authorized substantial warranty work involving replacement/repair of the traction motor and associated components. The vehicle remained out of service for an extended period while additional leakage was reportedly identified.

Related recalls

Electrical complaints in other Ariya years