The problem
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may misdiagnose an error, which can shut down the EV system, resulting in a loss of drive power.
The risk
An unexpected loss of drive power increases the risk of a crash.
The fix
Dealers will inspect the vehicle's inverter software version and update the software, if necessary, free of charge. Owner notification letters were mailed September 12, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R24A8.
Recall details
| NHTSA campaign | 24V-560 (24V560000) |
|---|---|
| Manufacturer number | R24A8 |
| Manufacturer | Nissan North America, Inc. |
| Component | Electrical system › Propulsion system › Inverter |
| Report date | July 25, 2024 |
| Owners notified | September 12, 2024 |
| Vehicles affected | 1,188 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 24V-560 repair free?
Yes. Nissan dealers will fix the problem at no cost: Dealers will inspect the vehicle's inverter software version and update the software, if necessary, free of charge. Owner notification letters were mailed September 12, 2024. Owners may contact Nissan's customer service at 1-800-867-7669.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,188 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.