The problem
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. O-rings inside the electric front traction motor may have been damaged during assembly, which can result in an internal oil leak and an unexpected loss of drive power.
The risk
An unexpected loss of drive power increases the risk of a crash.
The fix
Dealers will replace the front traction motor assembly, free of charge. Owner notification letters were mailed July 26, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R24A3.
Recall details
| NHTSA campaign | 24V-391 (24V391000) |
|---|---|
| Manufacturer number | R24A3 |
| Manufacturer | Nissan North America, Inc. |
| Component | Electrical system › Propulsion system › Traction motor |
| Report date | June 3, 2024 |
| Owners notified | July 26, 2024 |
| Vehicles affected | 84 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 24V-391 repair free?
Yes. Nissan dealers will fix the problem at no cost: Dealers will replace the front traction motor assembly, free of charge. Owner notification letters were mailed July 26, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R24A3.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 84 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.