The problem
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may detect a short circuit and shut down the EV system, resulting in a loss of drive power.
The risk
An unexpected loss of drive power increases the risk of a crash.
The fix
Dealers will reprogram the inverter software, free of charge. Owner notification letters were mailed October 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C6.
Recall details
| NHTSA campaign | 23V-657 (23V657000) |
|---|---|
| Manufacturer number | R23C6 |
| Manufacturer | Nissan North America, Inc. |
| Component | Electrical system › Propulsion system › Inverter |
| Report date | September 28, 2023 |
| Owners notified | October 20, 2023 |
| Vehicles affected | 9,813 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 23V-657 repair free?
Yes. Nissan dealers will fix the problem at no cost: Dealers will reprogram the inverter software, free of charge. Owner notification letters were mailed October 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C6.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 9,813 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.