2009 Mercury Milan Brake Problems

Which parts fail

• Foundation components › Master cylinder
  1
• Antilock
  1
• Antilock › ABS warning light
  1
• Antilock/traction control/electronic limited slip › Control unit/module
  1

Components named in complaints (service brakes, ABS, rotors and pads, parking brake).

Mileage when the problem started

• Under 25k
  88%
• 25k–50k
  1010%
• 50k–75k
  1010%
• 75k–100k
  2728%
• 100k–150k
  3435%
• 150k+
  77%

Owner reports

Selected complaints filed with NHTSA by 2009 Mercury Milan owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2009 Mercury Milan. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that prior to the recall repair, the ABS warning light would appear intermittently. After the recall repair, the ABS warning light was illuminated continuously. The vehicle was taken to the dealer for the recall repair and the Hydraulic Control Unit (HCU) was tested as part of the recall repair, which it failed. The dealer informed the manufacturer of the failure however, the manufacturer declined the coverage for the HCU part replacement. The vehicle was not repaired and the dealer informed the contact that the vehicle was safe to drive with the ABS warning light illuminated. The failure mileage was 189,000.

The contact owns a 2009 Mercury Milan. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard. There was no warning light illuminated. The contact engaged the parking brake to stop the vehicle. The vehicle was restarted. The vehicle was taken to the dealer where it was diagnosed and determined that the ABS hydraulic control unit had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The approximate failure mileage was 100,000.

The contact owns a 2009 Mercury Milan. The contact received recall notification for NHTSA campaign number 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the vehicle experienced the failure stated in the recall. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 98,000. Vin tool confirms parts not available.

After receiving the Safety Recall Notice 19S54 in the mail, I contacted my local Ford dealership and set up an appointment. On May 24, 2021, I brought my car to the dealership for this recall. At this time, I explained that the brake pedal was going to the floor intermittently. The car had 134,880 miles on it. The Hydraulic Control Unit was inspected and supposedly passed. So the dealer flushed the brake system and replaced the cap. After leaving the dealership, the car sat for several weeks. Two weeks after driving it again, I noticed that the brake pedal was going to the floor and it was difficult to stop the vehicle. I called the dealer and set up another appointment. The dealer had me wait about two weeks. On August 2nd, I brought my car back to the dealer for the same brake issue (Safety Recall 19S54). At this time the car had 135,492 miles. …

Brake pedal going to floor extending stopping distance. Early in 2022 I took it in for recall S1954. HCU passed test and dealer replaced DOT3 brake fluid with DOt4. 5/24/2022 Brake pedal started going to floor again. Dealer performed self test of hcu and electronic bleed hcu and said pedal was somewhat better but needed $400 of brake work to for Brake pads, lining and turn rotors. Car functioned fine for a few days. In early June I was driving on a wet street and put on the brakes. It appeared the ABS system was trying to kick in and suddenly the pedal again went to the floor. I was barely able to miss rear-ending a city bus. I pulled into a gas station, turned the car off. When I started it again the brake pedal went to the floor. After pumping it a number of times it came back up and was again functioning. Took it to dealer on 6/1/22. …

The problem I am having is with the cars braking system. I have extended brake travel required to stop the vehicle for which I have been issued two recalls. Because of the extended brake travel, I was unable to stop in time and had a front end collision with minor damage, which was not reported. The problem first showed up when I was forced to brake hard a few years causing the ABS to engage. The brake pedal traveled to the floor until the next time the ABS was engaged. Shortly after that, I was issued a recall stating the exact problem I was having. When I took it to my local dealership to get it fixed, they performed a test, changed the brake fluid, and said the system was working properly. It was not. Took it back to the dealership when hydraulic control valve became permanently locked open. …

Manufacturer Recall Number19S54 NHTSA Recall Number19V904 This recall has been on file since: Dec 18,2019. There is still no remedy. I believe this issue is causing my vehicle to have significant delays in braking into a complete stop. The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner, so I would like to file a formal complaint.

2009 Mercury Milan. Consumer writes in regard to NHTSA Safety Recall 19V-904. THE CONSUMER STATED THE DEALER WOULD NOT HONOR THE RECALL. THE CONSOMER WAS DIRECTED TO PAY FOR THE RECALL REPAIRS. THE MANUFACTURER WAS CONTACTED BUT, DID NOT OFFER ANY ASSISTANCE.

Tl* the contact owns a 2009 Mercury Milan. The contact stated while driving over a speed bump, she depressed the brake pedal and the vehicle failed to stop. The contact stated she rolled to a stop. The contact stated no warning light was illuminated. The vehicle was taken to tire shop to have the brakes repaired. The contact stated she continued to experience the failure. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) on January 2020 however, the part to do the recall repair was unavailable. The contact stated on 6/25/20220 while driving 10 MPH, when the vehicle in front of her completely stopped. The contact stated she depressed on the brake pedal but the vehicle failed to stop and rear ended the front vehicle. Air bags did not deploy. The contact stated no warning lights were illuminated. The contact stated no one was injured. …

Tl* the contact owns a 2009 Mercury Milan. The contact stated that while her son was driving at 40 MPH, another vehicle rapidly cut in front and suddenly slowed down. The brake pedal was depressed but failed to engage promptly. As a result, the contacts son crashed into the rear of the vehicle in front. There were no injuries sustained. The failure occurred intermittently. The VIN was included in NHTSA campaign number: 19V904000 (service brake hydraulic) but no parts were available. Two unknown dealers were called who confirmed parts were not available for the recall. The manufacturer was contacted and confirmed that no parts for the recall would be available until sometime in the third quarter. The approximate failure mileage was 68,000. VIN tool confirms remedy not available. - (recall related incident) ts

Related recalls

NHTSA investigations

Brake complaints in other Milan years