Complaints by model year
* Complaints compared with the median Tourrider Business year at the same age, so new and old years are judged fairly. How this works.
Latest Mercedes-Benz Tourrider Business recalls
Seats
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2025 Mercedes Benz Tourrider Business and Premium transits buses. The fixate stop bracket on the driver's seat backrest may not be installed.
Remedy: Daimler Coaches will inspect the driver's seat and install a fixate stop as necessary, free of charge. Owner notification letters were mailed May 12, 2025. Owners may contact Daimler Coaches at 1-416-624-3558.
Structure › Emergency › Escape/egress/exit › Latching/release system
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and…
Remedy: Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558.
Equipment adaptive/mobility
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Mercedes Benz Tourrider Premium vehicles equipped with BraunAbility wheelchair lifts. The outer barrier may deploy unexpectedly.
Remedy: Dealers will relocate the ground sensing pressure switch, free of charge. Owner notification were mailed March 26, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558.
Equipment › Recreational vehicle/trailer › 120/240 vac electrical system › Receptacle
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.
Remedy: Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558.
Frequently asked questions
What years of the Mercedes-Benz Tourrider Business should you avoid?
None of the Mercedes-Benz Tourrider Business years has an unusually high number of complaints compared with the others at the same age.
How many recalls has the Mercedes-Benz Tourrider Business had?
4 recalls across 2022–2024. The model year with the most is 2022. See all Mercedes-Benz Tourrider Business recalls by year.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.