The problem
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.
The risk
A detached 120-Volt outlet can shock passengers, increasing the risk of injury.
The fix
Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 54.10T23277A.
Recall details
| NHTSA campaign | 23V-893 (23V893000) |
|---|---|
| Manufacturer number | 54.10T23277A |
| Manufacturer | Daimler Coaches North America |
| Component | Equipment › Recreational vehicle/trailer › 120/240 vac electrical system › Receptacle |
| Report date | December 22, 2023 |
| Owners notified | February 13, 2024 |
| Vehicles affected | 66 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 23V-893 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 66 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.