2023 Mercedes-Benz EQS450 Problems & Complaints

Not enough data

Owners have filed 18 complaints about the 2023 Mercedes-Benz EQS450 with the National Highway Traffic Safety Administration. There isn't enough complaint history for the EQS450 to compare model years reliably. The most reported problem area is the driver assistance (9 complaints, typically around 4,000 miles). 5 recalls cover this model year.

18complaints
5recalls
2crashes
0fires
1injuries
0deaths

Most common 2023 Mercedes-Benz EQS450 problems

  • Driver assistance~4,000 miles
    950%
  • Brakes
    633%
  • Electrical system~17,000 miles
    528%
  • Body & structure
    317%
  • Other / not specified
    211%
  • Windows, wipers & sunroof
    211%
  • Speed control & acceleration
    16%
  • Fuel & propulsion system
    16%
  • Engine & cooling
    16%

Share of the 18 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Mercedes-Benz EQS450 complaints by model year

202220232618
Owner complaints per model year, Mercedes-Benz EQS450. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Compare all Mercedes-Benz EQS450 years →

2023 Mercedes-Benz EQS450 recalls (5)

Back over prevention › Warnings › External/pedestrian alert

NHTSA recall 25V-366 · Jun 5, 2025 · 94 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing.

Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Electrical system › Wiring › Fuses and circuit breakers

NHTSA recall 25V-255 · May 12, 2025 · 443 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.

Remedy: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Seat belts › Rear/other › Buckle assembly

NHTSA recall 23V-464 · Jun 30, 2023 · 6 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.

Remedy: Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373.

Electrical system › Propulsion system

NHTSA recall 23V-405 · Jun 5, 2023 · 8,281 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

Remedy: Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372.

Electrical system › Propulsion system › Traction battery thermal › Management › Software

NHTSA recall 23V-309 · May 2, 2023 · 3,828 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction.

Remedy: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372.

What 2023 Mercedes-Benz EQS450 owners say

Driver assistance

The contact owns a 2023 Mercedes Benz EQS580. The contact stated while his wife was driving 40 MPH, the vehicle experienced phantom braking without another vehicle nearby. The contact stated no warning light was illuminated. The driver was able to continue driving to her destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 4,000.

Automatic emergency braking · 4,000 miles · Feb 2023

On two occasions I was driving on city streets, 35-45 miles per hour without any vehicles nearby and all of a sudden the vehicle applied a hard brake, as if the vehicle had sensed a pending collision or something, but nothing was around. I purchased the vehicle new in October of 2022. The first time this occurred was a couple of weeks after I had bought the vehicle. I had changed the recuperation mode setting, so when it occurred the first time I thought that might have affected it. This occurred on a clear, dry, sunny day. The second time it occurred it happened for no reason at all. I had thought perhaps because my collision avoidance settings were set to the max sensitivity levels that perhaps it's seeing things that aren't there. …

Automatic emergency braking · Oct 2022

Brakes

On two occasions I was driving on city streets, 35-45 miles per hour without any vehicles nearby and all of a sudden the vehicle applied a hard brake, as if the vehicle had sensed a pending collision or something, but nothing was around. I purchased the vehicle new in October of 2022. The first time this occurred was a couple of weeks after I had bought the vehicle. I had changed the recuperation mode setting, so when it occurred the first time I thought that might have affected it. This occurred on a clear, dry, sunny day. The second time it occurred it happened for no reason at all. I had thought perhaps because my collision avoidance settings were set to the max sensitivity levels that perhaps it's seeing things that aren't there. …

Oct 2022

The vehicle pre collision automatically stops the car completely five times with no car or any objects in the front. I took the car to Mercedes dealership to see if they can find the issues, but they can't. On 04/07/2024 I had my wife record while I'm driving and we got video of the car just completely hard breaking on its own with no cars in the front. I am worry that another vehicle will rear end me at higher speed when it does happen again.

Apr 2024

Electrical system

Odometer Fraud. The contact leased a 2023 Mercedes-Benz EQS 450 X4. The vehicle was a dealer sale. After returning the lease vehicle to the dealer, he was informed the odometer closure was not available during the drop-off and it would be emailed. The contact stated that the vehicle was returned with the mileage at 17,000. The inspection report also indicated that the odometer reading was 17,000. The contact received a bill that indicated that the mileage was 7,000. The finance office was contacted, and they informed him to return to the dealer. The dealer indicated that the discrepancy was not his problem. The police were contacted, and a report was filed.

Instrument panel › Speedometer/odometer · 17,000 miles · Feb 2024

While the vehicle was stationary and connected to a DC Fast Charging station (Electrify America), a thermal event occurred at the charging interface. The charging connector overheated and thermally fused (welded) to the vehicle's high-voltage charging inlet. The connector could not be released by the vehicle or the station. A technician dispatched by the charging network was unable to remove the connector using standard release protocols. The technician confirmed the equipment had failed and was forced to use physical leverage to pry the fused connector off, resulting in the fracture of the vehicle's charging receptacle. I couldn't charge the vehicle anymore and so I took it to the Mercedes dealership. The certified manufacturer diagnosis confirmed the failure was caused by a "loose connection" and thermal defect in the external charging station cable, not the vehicle. …

Jul 2025

2023 Mercedes-Benz EQS450 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combinedRange
ElectricSingle-speedRWD87 / 83 / 85 MPGe305 mi

EPA ratings. Class: SUV.

Frequently asked questions

Is the 2023 Mercedes-Benz EQS450 a good car?

There isn't enough complaint history for the EQS450 to compare model years reliably. So far owners have filed 18 complaints with NHTSA.

What is the most common problem with the 2023 Mercedes-Benz EQS450?

The driver assistance — 9 complaints, 50% of all complaints for this model year, most often about automatic emergency braking. Next are the brakes (6) and electrical system (5).

How many recalls does the 2023 Mercedes-Benz EQS450 have?

There are 5 recalls for the 2023 Mercedes-Benz EQS450, the most recent from June 5, 2025 (external/pedestrian alert). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

At what mileage do 2023 Mercedes-Benz EQS450 problems happen?

The median mileage reported in complaints is about 17,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.