The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The fix
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
Recall details
| NHTSA campaign | 23V-405 (23V405000) |
|---|---|
| Manufacturer number | 2023060009 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Electrical system › Propulsion system |
| Report date | June 5, 2023 |
| Owners notified | July 19, 2023 |
| Vehicles affected | 8,281 |
| Initiated by | Manufacturer |
Vehicles covered
- 2022 Mercedes-Benz AMG EQS
- 2023 Mercedes-Benz AMG EQS
- 2022 Mercedes-Benz EQS450
- 2023 Mercedes-Benz EQS450
- 2022 Mercedes-Benz EQS580
- 2023 Mercedes-Benz EQS580
Plus 1 other model/year combinations not covered on this site.
Owner complaints about the electrical system
Frequently asked questions
Is the recall 23V-405 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 8,281 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.