The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
The risk
If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
The fix
MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
Recall details
| NHTSA campaign | 15V-088 (15V088000) |
|---|---|
| Manufacturer number | 2015020001 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Structure › Body › Hood |
| Report date | February 13, 2015 |
| Owners notified | March 6, 2015 |
| Vehicles affected | 147,224 |
| Initiated by | Manufacturer |
Vehicles covered
- 2015 Mercedes-Benz CLS400
- 2013 Mercedes-Benz CLS550
- 2014 Mercedes-Benz CLS550
- 2015 Mercedes-Benz CLS550
- 2013 Mercedes-Benz CLS63
- 2014 Mercedes-Benz CLS63
- 2015 Mercedes-Benz CLS63
- 2013 Mercedes-Benz E350
- 2014 Mercedes-Benz E350
- 2015 Mercedes-Benz E350
- 2015 Mercedes-Benz E400
- 2013 Mercedes-Benz E400 Hybrid
- 2014 Mercedes-Benz E400 Hybrid
- 2015 Mercedes-Benz E400 Hybrid
- 2013 Mercedes-Benz E550
- 2014 Mercedes-Benz E550
- 2013 Mercedes-Benz E63
- 2014 Mercedes-Benz E63
- 2015 Mercedes-Benz E63
Owner complaints about the body & structure
- 2014 Mercedes-Benz CLS550 body problems 1
- 2013 Mercedes-Benz E350 body problems 18
- 2014 Mercedes-Benz E350 body problems 25
- 2015 Mercedes-Benz E350 body problems 4
- 2015 Mercedes-Benz E400 body problems 1
- 2013 Mercedes-Benz E550 body problems 3
- 2014 Mercedes-Benz E550 body problems 1
- 2013 Mercedes-Benz E63 body problems 1
Frequently asked questions
Is the recall 15V-088 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 147,224 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.