Suspension complaints by model year
Which parts fail
Components named in complaints (struts, shocks, control arms, ball joints, springs).
Mileage when the problem started
What owners report
Tl* the contact owns a 2012 Mazda CX-7. While driving various speeds, the vehicle made a loud clunking noise. The contact stated that the vehicle was previously serviced at (moffitt Mazda in bossier city, louisiana) per NHTSA campaign number: 16V593000 (suspension) and the failure recurred directly after the repair. The dealer was notified of the failure and stated that the vehicle had already been repaired; therefore, the contact would have to pay a diagnostic fee. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.
Tl* Takata recall. The contact owns a 2012 Mazda CX-7. The contact stated that when the vehicle was started, it accelerated without the contact depressing the accelerator pedal. The failure was not diagnosed or repaired. The failure recurred several times. The manufacturer was not made aware of the failure. The failure mileage was 90,000. In addition, the contact received notification of NHTSA campaign numbers: 17V012000 (air bags) and 16V593000 (suspension) however, the parts to do the repairs were unavailable. VIN tool confirms parts not available.
My wheel on front driver's side is wobbly and I just decided to look up for any recalls and I'm lucky we didn't have a major accident I drive the interstate almost daily also I want to report that my door handles have had to be replaced 6 times since we've bought the car in 2019
There was a recall on my vehicle in oct 2016 , I had already lost control of my vehicle and had an accident in sept 2016 and had to pay insurance fees storage fees and lost wages due to accident. Mazda sent me a letter as of March 2018 saying that thet now have the parts to fix it after 6 months..I was driving down the street and lost control of steering and crashed into a parked car. I would like to find out how I can be compensated because I lost control of the vehicle because of defect
We received a safety recall letter 0n July 2016 .it says that continued exposure to high levels of absolute humidity May cause the passenger frontal air bag inflator housing to rupture and deploy abnormally in the event of a crash necessitating deployment of the frontal air bag .metal fragments May strike the occupants the vehicle..we call several dealers to fix the bproblem , but they said that the parts were not ready and they were going to call us back..somebody told us that theay were going to give us a rental car while this problem was fixed. Then on October /2016 we received another safety recall letter saying that it is possible that water May enter the front suspension lower arm ball joint fitting during driving. We have called the dealers and they said that the don't have the parts ready.this is our main family vehicle and we don't have any other means of transportation.
Tl* the contact owns a 2010 Mazda CX-7. The contact received notification of NHTSA campaign number: 16V593000 (suspension) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated the vehicle's tie rod failed and needed to be replaced. The contact took the vehicle to the coastal cart care dealer who repaired the tie rod and informed the contact that parts were not available for the recall repair. The approximate failure mileage was 70,000. The manufacturer was made aware of the failure and informed the contact that the remedy was not available. VIN tool confirms remedy not yet available.
Tl* the contact owns a 2009 Mazda CX-7. While driving at least 35 MPH, a loud noise was heard coming from the steering column and the vehicle drove roughly. The contact stated that the vehicle was taken to lee partyka Chevrolet Mazda Isuzu (200 skiff st, hamden, ct 06518 [phone]) for diagnostic testing, but was informed that the issue was not related to the recall. The vehicle had not been repaired. The contact received notification of NHTSA campaign number: 16V593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was informed by the dealer to wait for a second notice when the recall remedy parts become available. The manufacturer was made aware of the issue and confirmed that recall remedy parts were not available. …
Tl* Takata recall. The contact owns a 2009 Mazda CX-7. The contact stated that the vehicle lacked stability when being operated at high speeds. The vehicle was taken to an independent mechanic where it was diagnosed that the lower control arms and ball joints were defective and needed to be replaced. The contact received notification of NHTSA campaign numbers: 17V429000 (air bags) and 16V593000 (suspension). The contact was unable to get the remedy completed due to lack of communication by the dealer (dennis dillon Mazda, 9501 w fairview ave, boise, id). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was 157,142. Parts distribution disconnect.
Related recalls (1)
Suspension › Front › Control arm › Lower ball joint
Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings.
Remedy: Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently…
Frequently asked questions
Which Mazda CX-7 years have suspension problems?
By NHTSA complaints, the 2007 (59), 2010 (52), 2011 (51), 2008 (41) and 2009 (20) model years. Suspension complaints make up 11% of all complaints for the 2007.
Is there a recall for Mazda CX-7 suspension problems?
Yes — 1 recall, including 16V-593 (lower ball joint, Aug 11, 2016). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Mazda CX-7 suspension problems start?
Across all years, half of the complaints with a recorded mileage happened before about 93,000 miles; 19% happened before 50,000 miles.
What part fails most often?
Owners most often name the rear (3 mentions), followed by the front (3).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.