Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2009 Mazda CX-7 owners, lightly cleaned up (personal details are redacted by NHTSA).
Tl* the contact owns a 2009 Mazda CX-7. While driving at least 35 MPH, a loud noise was heard coming from the steering column and the vehicle drove roughly. The contact stated that the vehicle was taken to lee partyka Chevrolet Mazda Isuzu (200 skiff st, hamden, ct 06518 [phone]) for diagnostic testing, but was informed that the issue was not related to the recall. The vehicle had not been repaired. The contact received notification of NHTSA campaign number: 16V593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was informed by the dealer to wait for a second notice when the recall remedy parts become available. The manufacturer was made aware of the issue and confirmed that recall remedy parts were not available. …
Tl* Takata recall. The contact owns a 2009 Mazda CX-7. The contact stated that the vehicle lacked stability when being operated at high speeds. The vehicle was taken to an independent mechanic where it was diagnosed that the lower control arms and ball joints were defective and needed to be replaced. The contact received notification of NHTSA campaign numbers: 17V429000 (air bags) and 16V593000 (suspension). The contact was unable to get the remedy completed due to lack of communication by the dealer (dennis dillon Mazda, 9501 w fairview ave, boise, id). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was 157,142. Parts distribution disconnect.
Tl* the contact owns a 2009 Mazda CX-7. While driving, the vehicle veered to the left, which caused the tires to wear down. The vehicle was taken a local dealer (ray brandt Mazda located at 1884 westbank expy harvey, la 70058) where it was diagnosed that the lower control arm needed to be repaired. The vehicle was repaired, but the failure persisted. The manufacturer was not notified of the failure, but the automated system directed the contact to NHTSA. The failure mileage was 34,421.
Tl* the contact owns a 2009 Mazda CX-7. While driving approximately 10 MPH, the front passenger side suspension failed and caused the front passenger wheel to separate from the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the lower control arm fractured. The vehicle was repaired. The manufacturer was notified. The VIN was unknown. The failure mileage was 78,000.
Air bag sensor light won't go off, corrosion around the subframe engine light won't go off AC
Mazda recall #: 9516e / NHTSA recall #: 16v-356 May 25, 2016 safety risk: an inflator rupture May result in metal fragments striking the vehicle occupants, resulting in serious injury or death. Mazda recall #: 9716h aug 10, 2016 safety risk: the vehicle May experience significant loss of steering control, increasing the risk of a crash. Both are recalls that state they May result in causing the vehicle to crash or cause serious harm to the occupants in the event of a crash. Both are listed as incomplete; remedy not yet available. The manufacture should have to correct these issues asap. The second states on the form mailed to our home "until this repair is performed, do not allow passengers to ride in the front passenger seat." how is that acceptable when they are aware of the issue? Thanks in advance for looking into these issues. …
Tl* the contact owns a 2009 Mazda CX-7. The contact received notification of NHTSA campaign number: 16V593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (eich Volkswagen, 1931 w division st, st cloud, mn 5630[phone]) informed the contact that the parts were not available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2009 Mazda CX-7. The contact received notification of NHTSA campaign numbers: 16V593000 (suspension) and 17V012000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The Mazda of township dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Tl* the contact owns a 2009 Mazda CX-7. The contact received a recall notification for NHTSA campaign number: 16V593000 (suspension) and stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. The dealer (hyman brothers Mazda, 12602 jefferson avenue newport news, virginia 23602) was contacted and confirmed that the parts were not available to perform the repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Tl* Takata recall. The contact owns a 2009 Mazda CX-7. The contact received notification of NHTSA campaign numbers: 16V356000 (air bags) for the passenger side air bag inflator and 16V593000 (suspension). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Related recalls
Suspension › Front › Control arm › Lower ball joint
Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings.
Remedy: Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently…
Suspension complaints in other CX-7 years
Frequently asked questions
How common are suspension problems on the 2009 Mazda CX-7?
NHTSA has 20 complaints about the suspension of the 2009 Mazda CX-7, 31% of the model year's 65 complaints.
Is there a recall for 2009 Mazda CX-7 suspension problems?
Yes — NHTSA recall 16V-593 (lower ball joint, Aug 11, 2016). Recall repairs are free at authorized dealers.
At what mileage do 2009 Mazda CX-7 suspension problems start?
Half of the complaints with a recorded mileage happened before about 120,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.