Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2010 Mazda CX-7 owners, lightly cleaned up (personal details are redacted by NHTSA).
We received a safety recall letter 0n July 2016 .it says that continued exposure to high levels of absolute humidity May cause the passenger frontal air bag inflator housing to rupture and deploy abnormally in the event of a crash necessitating deployment of the frontal air bag .metal fragments May strike the occupants the vehicle..we call several dealers to fix the bproblem , but they said that the parts were not ready and they were going to call us back..somebody told us that theay were going to give us a rental car while this problem was fixed. Then on October /2016 we received another safety recall letter saying that it is possible that water May enter the front suspension lower arm ball joint fitting during driving. We have called the dealers and they said that the don't have the parts ready.this is our main family vehicle and we don't have any other means of transportation.
Tl* the contact owns a 2010 Mazda CX-7. The contact received notification of NHTSA campaign number: 16V593000 (suspension) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated the vehicle's tie rod failed and needed to be replaced. The contact took the vehicle to the coastal cart care dealer who repaired the tie rod and informed the contact that parts were not available for the recall repair. The approximate failure mileage was 70,000. The manufacturer was made aware of the failure and informed the contact that the remedy was not available. VIN tool confirms remedy not yet available.
Tl* Takata recall. The contact owns a 2010 Mazda CX-7. The contact stated that the low beams shorted more than five times and an independent mechanic had to replace the head lamp assemblies multiple times. The contact had to utilize the high beams each time the failure occurred. In addition, the vehicle was included in NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension). The contact was to check with the manufacturer to determine when the dealer May be able to schedule the recall repairs and to report the electrical failure. The approximate failure mileage was 30,000. Parts distribution disconnect. VIN tool confirms parts not available. ..updated 08/22/17
Tl* the contact owns a 2010 Mazda CX-7. While driving at a low speed, a loud drum noise was heard underneath the vehicle. In addition, while driving approximately 65 MPH, the vehicle pulled to the right. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V593000 (suspension). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000. VIN tool confirms parts not available.
Mazda is refusing to fix the recall on my vehicle saying that it's not a safety recall. The last time I checked the lower control arms separating from the ball joints was a safety issue. I have called the dealer and they can't get the part or don't want to they told me the first time it was the brakes popping and now they say nothing is wrong with it at all. Mazda corporate doesn't seem like they care either. They told me it was safe to drive not to worry about it. My vehicle is making popping noises in the front end and they don't want to fix it. They want to pawn it off on another part of the vehicle.
Tl* Takata recall. The contact owns a 2010 Mazda CX-7. While the vehicle was parked, the contact noticed that the driver side wheels pushed towards the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 16V593000 (suspension) and 16V356000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000. VIN tool confirms parts not available.
Tl* the contact owns a 2010 Mazda CX-7. While driving various speeds, there was an abnormal noise underneath the front end of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the noise was coming from the brakes. The technician stated that there was no failure with the vehicle. The manufacturer was notified and stated that the repair for NHTSA campaign number: 16V593000 (suspension) would not be performed unless there was an existing failure with the recalled component. The failure mileage was 66,000. VIN tool confirms parts not available.
Tl* the contact owns a 2010 Mazda CX-7. While driving approximately 15 MPH, the wheel separated from the vehicle. The vehicle was towed to a dealer where it was diagnosed that the control arms, ball joint, rotors, and axle failed and needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA campaign number: 16V593000 (suspension). The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
Front suspension lower arm ball joint fitting saltwater intruding into ball joint causing corrision result in generating looseness of ball joint resulting in ball joint and lower control arm to separate causing loss of steering control and increse risk of a crash. Recall issued in August and yet no fix available yet. Why so long to repair?
NHTSA recall number 16v-593. My car makes a rattle when I step on the brakes. When it is wet outside my brakes make a different noise until they dry out. Mazda said it wasn't a problem. Another business I go to said it's probably the rocker arms that need replacement.
Related recalls
Suspension › Front › Control arm › Lower ball joint
Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings.
Remedy: Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently…
Suspension complaints in other CX-7 years
Frequently asked questions
How common are suspension problems on the 2010 Mazda CX-7?
NHTSA has 52 complaints about the suspension of the 2010 Mazda CX-7, 34% of the model year's 155 complaints.
Is there a recall for 2010 Mazda CX-7 suspension problems?
Yes — NHTSA recall 16V-593 (lower ball joint, Aug 11, 2016). Recall repairs are free at authorized dealers.
At what mileage do 2010 Mazda CX-7 suspension problems start?
Half of the complaints with a recorded mileage happened before about 70,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.