Most common 2011 Kia Soul problems
Share of the 194 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Kia Soul complaints by model year
Best Soul years: 2010, 2011, 2025. Years to avoid: 2015, 2014, 2016, 2020, 2021. Compare all years →
2011 Kia Soul recalls (3)
Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Control unit/module
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge.
Structure › Body › Roof and pillars
Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.
Remedy: Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015.
Exterior lighting › Brake lights › Switch
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles.
Remedy: Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge.
NHTSA defect investigations
Federal safety investigators have looked into 3 possible defects involving the 2011 Kia Soul:
Non-crash Vehicle Fires
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia Sorento and MY 2010-2015 Kia Soul vehicles equipped with Theta II, Gamma, Nu and Lambda II engines…
Non-crash Vehicle Fires
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition.
Hyundai and Kia ABS Module Fires
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando.
What 2011 Kia Soul owners say
Brakes all 45 →
The contact owned a 2011 Kia Soul. The contact stated that the vehicle was parked overnight on his driveway, caught on fire, and exploded in the early morning. The fire started from the engine bay. The vehicle was unoccupied during the fire. The fire originated from the front engine bay, and soon after engulfed the entire vehicle. The vehicle was totaled, the side of the house was damaged, a motorcycle was destroyed and parts of the contacts shop were damaged. The fire department arrived and extinguished the fire. A fire department report was filed. A police department report was filed. The vehicle was destroyed. No warning lights were illuminated prior. The local dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 165,000. …
The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 45-50 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed and stalled. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. The contact stated that the failure recurred several times while driving. Additionally, the contact stated that on one occasion, the vehicle failed to restart and was towed to the residence. The vehicle was then towed to an independent mechanic, where the contact was informed that the ECM was not reading and the cause of the failure could not be determined. …
Electrical system all 30 →
The contact owns a 2011 Kia Soul. The contact stated that while her husband was at a stop sign, the vehicle suddenly shut off. The vehicle was successfully jump-started; however, after driving approximately one mile, the vehicle began jerking and lost power again and was pushed to a residence. The contact referenced NHTSA ID Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); as a possible cause for the failure; however, the VIN was not included in the recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 154,655.
KIA AmericaFebruary 6, 2024 P.O. Box 52410 Irvine, CA 92619-2410 Attn: Customer Relations Good afternoon, I received a Safety Recall letter dated November 14, 2023 concerning the Hydraulic Electronic Control Unit (HECU) for my 2011 KIA Soul, (NHTSA Recall# 23V652). I want to express my extreme dissatisfaction with the lack of response to this issue. I've never owned any vehicle subject to a recall that took over two months to address. There has been no follow up information from KIA with any details of progress or timeline to resolve this issue. As a result, I've initiated phone calls to a KIA Dealership as well as the KIA Customer department to try and get information and no one seems to have any idea on a resolution to the problem. …
Engine & cooling all 28 →
The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 45-50 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed and stalled. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. The contact stated that the failure recurred several times while driving. Additionally, the contact stated that on one occasion, the vehicle failed to restart and was towed to the residence. The vehicle was then towed to an independent mechanic, where the contact was informed that the ECM was not reading and the cause of the failure could not be determined. …
The contact owns a 2011 Kia Soul. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer however, the vehicle had not been repaired. Shortly after the electronic stability control, ABS, and TPMS warning lights were illuminated. The vehicle began to emit an abnormal smoke odor from inside near the engine compartment. The contact called the dealer who confirmed that the VIN was not included in NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) and that the HECU had failed and needed to be repaired. The contact was advised by the dealer to turn off and not drive the vehicle. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 120,000.
2011 Kia Soul engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 1.6L 4-cyl | 5-speed manual | FWD | 26 / 31 / 28 |
| 1.6L 4-cyl | 4-speed automatic | FWD | 25 / 30 / 27 |
| 2.0L 4-cyl | 4-speed automatic | FWD | 24 / 29 / 26 |
| 2.0L 4-cyl | 5-speed manual | FWD | 24 / 30 / 26 |
EPA ratings. Class: Wagon.
Frequently asked questions
Is the 2011 Kia Soul a good car?
Based on 194 owner complaints filed with NHTSA, the 2011 Soul rates better than average: 68% fewer complaints than a typical year of the Soul at the same age. It is one of the best Soul years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2011 Kia Soul?
The brakes — 45 complaints, 23% of all complaints for this model year. Next are the electrical system (30) and engine & cooling (28).
How many recalls does the 2011 Kia Soul have?
There are 3 recalls for the 2011 Kia Soul, the most recent from September 25, 2023 (control unit/module). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Kia Soul?
The best years by complaints, compared at the same age, are 2010, 2011 and 2025. Years to avoid or approach with caution: 2015, 2014, 2016, 2020 and 2021. See the full Kia Soul years comparison.
At what mileage do 2011 Kia Soul problems happen?
The median mileage reported in complaints is about 55,000 miles; 47% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.