2016 Kia Soul Problems & Complaints

Avoid2.3× as many complaints as a typical year of the Soul at the same age

Owners have filed 816 complaints about the 2016 Kia Soul with the National Highway Traffic Safety Administration. That is 2.3× as many as a typical Soul model year at the same age, which makes the 2016 one of the Soul years to avoid. The most reported problem area is the engine & cooling (617 complaints, typically around 90,000 miles). 2 recalls cover this model year.

816complaints
2recalls
28crashes
35fires
25injuries
0deaths

Most common 2016 Kia Soul problems

Share of the 816 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Kia Soul complaints by model year

’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’2513519451466790290281627221913738723894543012
Owner complaints per model year, Kia Soul. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Soul years: 2010, 2011, 2025. Years to avoid: 2015, 2014, 2016, 2020, 2021. Compare all years →

2016 Kia Soul recalls (2)

Engine

NHTSA recall 19V-120 · Feb 22, 2019 · 378,967 vehicles

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting…

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter.

Steering

NHTSA recall 17V-608 · Sep 29, 2017 · 342,381 vehicles

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Remedy: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017.

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2016 Kia Soul:

Engine Fires

NHTSA investigation EA21003 · opened Dec 22, 2021 · closed Feb 5, 2024 · led to recall 23V-877

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.

What 2016 Kia Soul owners say

Engine & cooling all 617 →

The contact owns a 2016 Kia Soul. The contact stated while driving 55 mph, the contact slowed down then merged into another lane when the vehicle decelerated inadvertently and would not accelerate above 2 mph. Another vehicle crashed into the middle of the front and rear passenger's side door frames of the vehicle, which caused the doors to not be able to open. No medical attention was received. A police report was filed. The vehicle was taken to the dealer and diagnosed that the catalytic converter was clogged. The vehicle was not repaired. The vehicle was then taken to another dealer Spradley Kia (2145 HWY 50 West, Pueblo, CO 81008) and a product improvement campaign and ECU software update was performed however, the failure recurred. …

Exhaust system › Emission control › Catalytic convertor · 123,000 miles · Jul 2021 · crash

The contact owns a 2016 Kia Soul. The contact stated that while turning on the vehicle as well as while driving, an oil odor was detected, a knocking sound was heard, and the vehicle was consuming excessive amounts of engine oil. The check engine light was illuminated. The vehicle was taken to an independent mechanic who performed an oil change and stated that the catalytic converter was faulty. The vehicle was then taken to the dealer and the dealer performed a recall for the Engine Control Unit (ECU) software update however, the failure recurred. The vehicle was taken back to the dealer. The contact stated that smoke was seen coming from under the hood while driving. …

147,000 miles · Jun 2021 · fire

Fuel & propulsion system all 84 →

I purchased this 2016 Kia Soul from a dealership in April, 2024. On [redacted], I was driving on a residential street when I heard an explosion. Smoke poured from the back of the car and from under the hood. I tried to stop, but the brakes failed. I put the car in park, but it would not stop. I finally put the emergency brake on and it stopped. By this time, the car was basically a fireball. I had to get out by stepping through fire. I inhaled smoke from the burning and melting elements of the vehicle. The fire department arrived quickly, but it took 10-15 minutes to put the fire out. I have since learned that Kia knew of the problem and there was a class action suit against them, which it is too late for me to file a claim on. As [redacted] , I am very concerned about the situation. My insurance payout won't be enough to replace the car and I am unable to secure a loan.

Jun 2024 · fire · 1 injury

While driving my 2016 Kia Soul Plus on the highway, smoke began coming from the rear of the vehicle. Within seconds, flames were visible. Other drivers flagged me down, and I was able to pull over. I evacuated three dogs from the car, but the vehicle quickly became engulfed in flames and was a total loss. The fire department responded and extinguished the fire. There were no warning lights or unusual performance issues immediately before the fire started. The vehicle had not been modified and was in regular use. This incident posed a severe risk to my safety, the safety of my pets, and others on the road. My VIN currently shows no active recalls, but Kia has issued recalls for engine and electrical fire risks in other Soul models. The fire appears related to engine, electrical, or fuel system malfunction. …

Aug 2025 · fire

Transmission & drivetrain all 62 →

The contact owns a 2016 Kia Soul. The contact stated while driving at various speeds, the vehicle would not accelerate when the accelerator pedal was depressed. The contact also stated that due to the transmission failure, the vehicle would not allow the contact to shift gears. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with some loose wiring needing to be repaired. The vehicle was repaired however, the failure recurred. The contact then took the vehicle back to the dealer where it was diagnosed with the transmission needing to be replaced. The vehicle was repaired but the failure recurred. The contact then took the vehicle back to the dealer for the third time where it was diagnosed with the catalytic converter needing to be replaced. The vehicle was not repaired. …

77,000 miles · Dec 2020

The contact owns a 2016 Kia Soul. The contact stated that the battery had been replaced under recall NHTSA Campaign Number: 23V218000 (Electrical System) and the vehicle started experiencing steering failure after the recall repair. The contact stated while driving 10-15 MPH, especially over uneven road surfaces, there was an abnormal sound like metal banging together coming from all four wheels. The contact stated that the sound was more pronounced near the front wheels. While driving approximately 35-45 MPH and attempting to turn the vehicle to the left or the right, there was a delay between the steering wheel turning and the wheels responding. The contact stated that there was a clanking sound coming from the steering wheel while turning to the left or the right. The contact stated that the steering wheel was loose and there was play in the steering wheel. …

Axle assembly · 66,000 miles · Feb 2024

2016 Kia Soul engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combinedRange
ElectricSingle-speedFWD120 / 92 / 105 MPGe93 mi
2.0L 4-cyl6-speed automaticFWD24 / 31 / 27—
1.6L 4-cyl6-speed automaticFWD24 / 30 / 26—
1.6L 4-cyl6-speed manualFWD24 / 30 / 26—

EPA ratings. Class: Wagon.

Frequently asked questions

Is the 2016 Kia Soul a good car?

Based on 816 owner complaints filed with NHTSA, the 2016 Soul rates avoid: 2.3× as many complaints as a typical year of the Soul at the same age. It is one of the Soul years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2016 Kia Soul?

The engine & cooling — 617 complaints, 76% of all complaints for this model year, most often about exhaust system › emission control › catalytic convertor. Next are the fuel & propulsion system (84) and transmission & drivetrain (62).

How many recalls does the 2016 Kia Soul have?

There are 2 recalls for the 2016 Kia Soul, the most recent from February 22, 2019 (engine). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Kia Soul?

The best years by complaints, compared at the same age, are 2010, 2011 and 2025. Years to avoid or approach with caution: 2015, 2014, 2016, 2020 and 2021. See the full Kia Soul years comparison.

At what mileage do 2016 Kia Soul problems happen?

The median mileage reported in complaints is about 82,000 miles; 19% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.