Door Lock & Latch complaints by model year
Which parts fail
Components named in complaints (door latches, locks, hood and tailgate latches).
Mileage when the problem started
What owners report
Tl* the contact owns a 2007 Jeep Liberty. While driving at an unknown speed, the rear door unlatched and lifted up the glass window. As a result, the gate opened and did not close. The "gate open" indicator illuminated. The dealer and manufacturer were not made aware of the failure. The failure was not diagnosed or repaired. The failure mileage was approximately 127,000.
Tl* the contact owns a 2007 Jeep Liberty. The contact stated that the rear liftgate and the rear door latch failed to lock. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The approximate failure mileage was 127,000.
Tl* the contact owns a 2006 Jeep Liberty. The contact stated that she was unable to unlock the trunk of her vehicle. The contact associated the failure with NHTSA campaign number: 06V072000 (latches/locks/linkages). The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was 70,000.
Tl* the contact owns a 2006 Jeep Liberty 4x4. The contact stated that vehicle would surge forward when shifting into any gear and the vehicle would also loose power abnormally. The EGR (exhaust gas recirculation) valve melted, causing a burning smell to release into the vehicle. In addition, the gear shifter would shift out of park independently, causing the vehicle to roll away. The contact also stated that the rear passenger side door handle became defective, making it impossible to open the vehicle door from the interior of the vehicle and the ABS, ESP and traction control lights were illuminated on the instrument panel. Neither the dealer nor the manufacturer were notified of the failures. The vehicle was repaired. The failure mileage was 20,000 and the current mileage was 101,000. …
Tl* the contact owns a 2005 Jeep Liberty. The power windows would fail intermittently. The rear and front passenger's side windows were off track and falling into the door panel. Also, the front and rear driver's side door handle had broken off completely. The vehicle was taken to her local dealer where the window regulator and the door handles and panel were repaired under extended warranty. On a later date, the front driver's side window would operate intermittently and was slow to return to the closed position. Also, both the rear driver and passenger's side windows were dropping back into the door panel. The vehicle was taken to a local service shop where they advised the window regulator was faulty in design and referred her to her local dealer. The vehicle was taken to the dealer where she was awaiting repairs. There were no recalls on the vehicle. …
Tl contact owns a 2005 Jeep Liberty. While driving 30 MPH, the contact discovered that the rear driver's side window would not roll down. He was also unable to unlock the door. The dealer stated that the failure was a common defect in the Jeep Liberty, and the window failure caused the door lock to fail. The dealer charged $360 for the repair. In December of 2007, the rear driver's side window failed again. In March of 2008, the rear passenger side window failed. A report was filed with the manufacturer and they recommended that the vehicle be returned to the dealer for a diagnosis. Instead, the contact took the vehicle to a garage and the mechanic stated that the motor was defective. The failure mileage was 37,000 and current mileage was 59,398. Updated 03-06-09 the dealer replaced the regulator. Updated 03/10/09.
Vehicle indicated that passenger front door was ajar, this after ten minutes of driving. Door was in fact not ajar. Passenger opened and closed door just to check, door then would no longer fully close. Pulled manual lock to see if it was stuck, whole piece came out. Smoke started pouring out of hole and door metal was very hot to the touch. Removed door panel to put out fire inside. Lock actuator motor melted down and parts were smoldering. During this process the electronic back glass popped open as well and will no longer latch either. Chrysler recalled some 2004 Liberty's for these motors overheating and seizing, was informed that this vehicle was not included and that we should have 'maintained the wiring in the door'. This vehicle is meticulously maintained!
My remote failed to lock or unlock the doors, and liftgate door. The doors had to be locked manually. The liftgate window would not close at all. Remote batteries were replaced . However, it still would not lock or unlock the doors and liftgate. When I pressed the unlock button on the remote, the emergency flashers came on.
Related recalls (2)
Latches/locks/linkages › Doors › Latch
Certain sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 206, "door locks and door retention components." an incorrect right front door latch reinforcement plate May have been installed which May cause the secondary door latch to become inoperative.
Remedy: Dealers will inspect the latch assembly and replace the right front door latch reinforcement plate free of charge. The recall began on March 13, 2006. Owners May contact daimlerchrysler at 1-800-853-1403.
Latches/locks/linkages › Doors › Latch
On some sport utility vehicles, certain remote keyless entry (rke) input May cause the body control module (BCM) software to actuate the door lock motors continuously.
Remedy: Dealers will inspect and replace, as necessary, the door latch assemblies and the BCM software will be updated. Owner notification began on May 10, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Frequently asked questions
Which Jeep Liberty years have door lock & latch problems?
By NHTSA complaints, the 2004 (25), 2006 (18), 2002 (9), 2005 (9) and 2003 (5) model years. Door Lock & Latch complaints make up 2% of all complaints for the 2004.
Is there a recall for Jeep Liberty door lock & latch problems?
Yes — 2 recalls, including 06V-072 (latch, Mar 9, 2006); 04V-111 (latch, Mar 4, 2004). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Jeep Liberty door lock & latch problems start?
Across all years, half of the complaints with a recorded mileage happened before about 58,000 miles; 39% happened before 50,000 miles.
What part fails most often?
Owners most often name the doors › latch (15 mentions), followed by the tailgate › latch (2).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.