Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2018 Jeep Compass owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2018 Jeep Compass. The contact stated while driving at various speeds over a bumpy road surface and over a pothole, the vehicle shuddered and made an abnormal clunking and rattling sound. The contact stated that the failure progressively worsened while driving. The vehicle was taken to the dealer, where it was diagnosed and determined that unknown bushings and the lower front control arm needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 11.
My jeeps auto start stop has had issues since the day I got it. Ive taken it back to jeep servicing multiple times and all they do is resent the card computer. The car still moves while in park, the car shuts off while driving on the highway (55mph) it slows down, shuts off and does start for a few mins. The entire right passenger side wheel broke off the car. The car jumps forward which cause a accident back in 2018-2019 a few months right after getting the car. The car jump forward while making a turn going 10mph.
When starting the vehicle the error message comes on with the man holding the air bag and it comes on bigger in the dashboard too. And feels like the car runs hotter with this message on. If someone is riding in the passenger side and I get into an accident. It could be deadly for that person. So the area is on the passenger side. Yes spoke to the dealer at Flow Volvo in Greensboro NC, and she know about the problem of the car also. I do see in 2017 there was a patrolman that noted the kbb about the situation. Now I was no there so I do know abything about it,just read this on the kbb information for the car. And as I have stated when you start the car the the warning lamp with the man comes on small holding the air bag and in the dashboard also. Also uploading pictures of the warning lamps.
I was driving on a local street when all of a sudden I started hearing a rattling sound coming from the front of the car. Next day, I took it to a mechanic. They notified me the struts needed to be replaced. Struts replaced and fine for awhile. 2 months later im on the highway heading to work. I hear the same sound starting again. I take it back to the same mechanic. They say the sway bar link needs to be replaced. Since I was just there they would replace at no charge, but I would have to pay labor fees. I didn't care. Just wanted my car fixed. My car is my livelihood. I use it for work. Single working mother here.
1. The car will stall while driving at highway speeds and/or will turn on the emergency brake after stopping due to a stop sign or traffic. Yes this is available for inspection. 2. Not as of yet, Jeep said it was a battery problem. 3. The vehicle has been inspected by Jeep. 4. There were no signs or symptoms of the problem prior to failure. It occurred from one day to another and has not stopped.
My odometer flashes since buying. Bluetooth connection causing screen to glitch and jump between settings. Screen turns blue and back up camera doesn't work randomly. Overheating issue came out of nowhere. No check engine lights. The jerking is a hazard while driving. The vehicle has been inspected and repaired by multiple shops. All these issues have been hazardous to me and my family.
Hello,2018 jeep compass 4x4 with 35,000 miles. Backup camera screen half blacked out, can't use features without or see. Many of these jeep screen radios are defective and should be recalled at 900. Also sway bar links are weak,broke two times. Should be recalled do to plastic like part and for a front end that is disgusting. Are these being investigated?
Sway bar links are unsafe. Electrical system makfunctions after idling vehicle and at other random times, causing vehicle warning lights to illuminate abd vehicle won't function properly. Vehicle loses oil, 2,000 miles after each oil change a quart or more must be added then the same after each 1,000 miles after.
I took my vehicle to a dealership for diagnostic and was told the lower control arm in front is making noise. They want over $700 for labor alone. I looked up the issue online and saw a recall but my vin isn't on the list so they won't fix it. Please add my vin because the issue is apparent
On 8/16/2022 I was involved in an accident due to front driver side suspension breaking.
Related recalls
Suspension › Front › Control arm › Lower arm
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018.
Suspension complaints in other Compass years
Frequently asked questions
How common are suspension problems on the 2018 Jeep Compass?
NHTSA has 26 complaints about the suspension of the 2018 Jeep Compass, 3% of the model year's 946 complaints.
Is there a recall for 2018 Jeep Compass suspension problems?
Yes — NHTSA recall 18V-279 (lower arm, May 1, 2018). Recall repairs are free at authorized dealers.
At what mileage do 2018 Jeep Compass suspension problems start?
Half of the complaints with a recorded mileage happened before about 29,000 miles, and 40% before 25,000 miles.
Is it dangerous?
Owners linked 3 crashes, 0 fires and 2 injuries to suspension problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.