Airbag complaints by model year
Mileage when the problem started
What owners report
Driving Jaguar XF and hood bonnet opened at 45 miles an hour on its own. Destroyed winds shield and the body around the windshield causing almost 2 accidents emotional stress and the inconvenience of not having a car to get to my promotion meeting. Pulling up on a highway. The harlingen cops were called made it to my home and the cop made no notes and just gave us a incident number. There was a recall for airbags on this car also after this happened all motorists went haywire and display started going off and saying every sensor was wrong.
Parts are unavailable for this recall, which was expected to be resolved in January. I was sold this vehicle unknowing of the recall. Not sure on the legality of that. This serious matter has not been dealt with in a timely manner at all.
Tl* the contact owns a 2012 Jaguar XF. The contact stated that NHTSA campaign number: 18V010000 (air bags) exceeded a reasonable amount of time for repair. The contact was concerned that the manufacturer was not providing a loaner vehicle until parts became available. The contact also stated that the recall notification advised that parts were expected to be available in 2019. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Tl* Takata recall. The contact owns a 2012 Jaguar XF. The contact received notification of NHTSA campaign number: 17V027000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Jaguar XF. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the dashboard, where the passenger's side air bag was located. The air bag warning light was illuminated. Additionally, the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond as needed and stalled. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that the failure recurred several times and the vehicle was towed to the residence on each occasion. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Numbers: 16V373000 (Air Bags) and 12V521000 (Fuel System, Gasoline); however, the VIN was not included. …
We were driving north on I-75 and exited at highway m-24. As we turned rt., the left front tire lost air pressure (lt. Front car tire was recently changed and not sure proper sealant was used when installing new tire) and the car suddenly shot to the left and we went over an embankment into a ditch for approx. 20 feet then shot up and over an expressway entrance ramp into a steel barrier. The seat belts were on both of us and the airbags deployed. We both suffered severe blunt force body trauma and had to be taken by ems to the local hospital. Recovery has been slow as whip lash and back injuries just don't seem to want to heal. On another note, my right ear was damaged by the explosion from the air bag deployment and now I have high shrill ringing 24/7 and can't sleep. I have been to hearing specialists and they say it is tenitius (spelling) but there does not seem to be any solution. …
When I purchased the vehicle from van Buick/GMC in scottsdale, arizona they assured that they repaired the vehicle, its recalls, and windshield. Upon leaving the dealership, a couple of weeks later, the service engine light comes on and the codes I received from autozone reflect airbag and fuel delivery system errors. Although the airbag light is not on inside of the cabin, the dashboard is starting to lift on the passenger side where the airbag is. Also the rear seat child seat anchors do not exist. They are not present in the vehicle and I have 2 small children I transport daily. Almost daily, the engine will stall or lag and I can hear whining coming from the rear passenger back seat where the fuel pump is. I'm afraid that the smell of gasoline and that sound means I have a faulty fuel pump. It stalls when running and when sitting idle. It's worse at an idle. …
Takata recall I received a recall on my 2010 Jaguar XF (VIN# [redacted]) for Takata airbag replacement (program code: j069). When I called the honolulu Jaguar dealer they indicated that I would need to pay the shipping cost from my home on the island of hawaii to the island of oahu where the closest Jaguar dealer is located. That cost would be about $600.00. Having my car repaired is important for the safety of my family. The letter sent by the dealer initially indicated that repair would be without charge. Do I have any recourse or can the NHTSA help me on this issue? [redacted]
Related recalls (6)
Air bags
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 XF Sportbrake vehicles. The Supplemental Restraint System (SRS) calibration may be incorrect, possibly causing the frontal air bags to deploy improperly in a low speed crash.
Remedy: Jaguar will notify owners, and dealers will update the software for the air bag system, free of charge. The recall is expected to begin April 6, 2018. Owners may contact Jaguar customer service at 1-800-452-4827.
Air bags › Frontal › Passenger side › Inflator module
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2013 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S.
Remedy: Jaguar will notify owners, and dealers will replace the front passenger air bag assemblies, free of charge. The recall began June 27, 2018. Owners may contact Jaguar customer service at 1-800-452-4827.
Air bags › Frontal › Passenger side › Inflator module
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2014-2015 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S.
Remedy: Jaguar will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began June 27, 2018. Owners may contact 1-800-452-4827. Jaguar's number for this recall is J072.
Air bags › Frontal › Passenger side › Inflator module
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2012 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S.
Remedy: Jaguar will notify owners, and dealers will replace the passenger frontal air bag assembly, free of charge. The recall began December 18, 2017. Owners may contact Jaguar customer service at 1-800-452-4827.
Air bags › Frontal › Passenger side › Inflator module
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009-2011 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S.
Remedy: Jaguar will notify owners, and dealers will replace the passenger frontal air bag assemblies, free of charge. The recall began March 2017. Owners may contact Jaguar Land Rover customer service at 1-800-452-4827.
Show 1 more recall
Air bags › Frontal › Driver side › Inflator module
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009, 2011, 2012 and 2015 XF vehicles manufactured February 6, 2008 to October 20, 2014. In the affected vehicles, the driver frontal air bags may be missing a chemical enhancer required for the second stage deployment, resulting in the second stage…
Remedy: Jaguar will notify owners, and dealers will replace the driver frontal air bag module, free of charge. The recall began on May 5, 2016. Owners may contact Jaguar customer service at 1-800-452-4827.
NHTSA investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.
Frequently asked questions
Which Jaguar XF years have airbag problems?
By NHTSA complaints, the 2011 (23), 2009 (20), 2010 (13), 2012 (5) and 2013 (5) model years. Airbag complaints make up 29% of all complaints for the 2011.
Is there a recall for Jaguar XF airbag problems?
Yes — 6 recalls, including 18V-112 (air bags, Feb 15, 2018); 18V-009 (inflator module, Jan 8, 2018); 18V-010 (inflator module, Jan 8, 2018). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Jaguar XF airbag problems start?
Across all years, half of the complaints with a recorded mileage happened before about 66,000 miles; 44% happened before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.