Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2009 Jaguar XF owners, lightly cleaned up (personal details are redacted by NHTSA).
Jaguar sent me a letter with a recall related to the passanger airbad stating "prolonged exposure to combined high heat and humidity can cause the affected inflators to degrade -- at varying rates in different conditions -- increasing the risk that the front passenger airbag module inflator housing May rupture and deploy abnormally in the event of a crash; potentially resulting in metal fragments striking the passenger or other occupants, resulting in serious injury or death". I feel unsafe driving this car now and want to sell my car since Jaguar have not scheduled a repair yet and customer service denies to give a specific date range. I am scared to drive this car since it is a major safety hazard and would like Jaguar to either fix this issue now, or give me a fixed date and give me a refund on the car. …
Tl contact owns a 2009 Jaguar XF. While driving approximately 60 MPH, the contact crashed into another vehicle. His vehicle sustained moderate damage and none of the air bags deployed. A police report was filed, but he was not injured. The cause of the air bag failure has not been determined. The contact has not received a response from the manufacturer. The failure and current mileages were 7,000.
The leather dash has separated from the back causing ridges in the leather up to 3/4" high. In the event of a crash this will prevent proper deployment of the airbag. The leather needs to be firmly attached and stretched tight for the stitching to rip correctly. If the leather is loose and ridged, the stitching will only partially rip and May prevent full airbag deployment into the cabin.
Takata recall-safety recall j069 Takata passenger airbags-recall no 16V373. Received recall notification letter dated July 29, 2016. To date have not received 2nd notification to take car to authorized dealer. I have several attempts to check status and told the parts are not available.
NHTSA & airbagrecall.com say my VIN is not included. Creditkarma.com (insurance by vehicle evaluation score) and "chapter 11 legal notice" re: Takata airbags say I'm included. Who is correct in this serious and consequential recall?
Takata recall is the front airbag module which has had a recall for several months now and I'm afraid to drive my car because of that especially with my dashboard pulling apart. I had previously sent a complaint in about my dashboard but never heard anything back from NHTSA. Since I contacted you the first time my dashboard has gotten worse and I'm paying every month for a car I can't drive. Jaguar Land Rover used faulty adhesive on their dashboards causing a major issue for Jaguar owners and expecting us to pay thousands of dollars for an unsafe car that they put on the road. I would like to have my recall done asap along with my dashboard. Jaguar is the cause of all of this and as soon as something happens they will have a serious lawsuit on their hands. …
During a visit to the Jaguar Land Rover mission viejo dealership for a check engine light issue, my wife was told that they would need to keep the vehicle for an extended period of time due to a recall on the airbags. I was then contacted later that day to pick up the vehicle and told that the parts were not available to replace the airbag, but that the vehicle was safe to drive. Upon looking up this recall today it states that even a minor collision could cause metal fragments to strike the driver or passenger resulting in injury or death. How is this safe?
Tl* Takata recall. The contact owns a 2009 Jaguar XF. The contact received notification of NHTSA campaign number: 17V027000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (leith Jaguar, 1000 autopark blvd, cary, nc 27511) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall I was notified that the parts are currently unavailable to fix the issue, but that the problem May cause serious injury or death. It seems that in the event of a problem of this nature, if a remedy is not available, there should be an alternative, for example compensation that helps affected drivers rent or buy a different vehicle. I am concerned as I need to continue to drive my vehicle, but it has been communicated that it is unsafe. What recourse is available to me / us?
The dashboard is bubbled up and separated causing decreased visibility due to glare from glue and possible obstruction of airbag deployment due to dashboard warping. After being inspected by dealer, only option given was to replace the dashboard which is not covered by warranty. Also wood grain interior trim splinters on dashboard below navigation screen, in door insert panels and in center consoles causing cuts and splinters. This also was not covered by warranty.
Related recalls
Air bags › Frontal › Passenger side › Inflator module
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2013 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S.
Remedy: Jaguar will notify owners, and dealers will replace the front passenger air bag assemblies, free of charge. The recall began June 27, 2018. Owners may contact Jaguar customer service at 1-800-452-4827.
Air bags › Frontal › Passenger side › Inflator module
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2012 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S.
Remedy: Jaguar will notify owners, and dealers will replace the passenger frontal air bag assembly, free of charge. The recall began December 18, 2017. Owners may contact Jaguar customer service at 1-800-452-4827.
Air bags › Frontal › Passenger side › Inflator module
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009-2011 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S.
Remedy: Jaguar will notify owners, and dealers will replace the passenger frontal air bag assemblies, free of charge. The recall began March 2017. Owners may contact Jaguar Land Rover customer service at 1-800-452-4827.
Air bags › Frontal › Driver side › Inflator module
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009, 2011, 2012 and 2015 XF vehicles manufactured February 6, 2008 to October 20, 2014. In the affected vehicles, the driver frontal air bags may be missing a chemical enhancer required for the second stage deployment, resulting in the second stage…
Remedy: Jaguar will notify owners, and dealers will replace the driver frontal air bag module, free of charge. The recall began on May 5, 2016. Owners may contact Jaguar customer service at 1-800-452-4827.
Airbag complaints in other XF years
Frequently asked questions
How common are airbag problems on the 2009 Jaguar XF?
NHTSA has 20 complaints about the air bags of the 2009 Jaguar XF, 22% of the model year's 90 complaints.
Is there a recall for 2009 Jaguar XF airbag problems?
Yes — NHTSA recall 18V-009 (inflator module, Jan 8, 2018); NHTSA recall 17V-027 (inflator module, Jan 10, 2017); NHTSA recall 16V-373 (inflator module, May 27, 2016). Recall repairs are free at authorized dealers.
At what mileage do 2009 Jaguar XF airbag problems start?
Half of the complaints with a recorded mileage happened before about 82,000 miles, and 14% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 0 injuries to air bags problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.