Most common 2020 Infiniti QX60 problems
Share of the 24 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Infiniti QX60 complaints by model year
Best QX60 years: 2016, 2018, 2020. Years to avoid: 2014, 2025, 2023. Compare all years →
2020 Infiniti QX60 recalls (1)
Suspension › Rear › Axle › Spindle
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021.
What 2020 Infiniti QX60 owners say
Transmission & drivetrain
Odometer Fraud. The contact purchased a 2020 Infiniti QX60. The contact discovered a mileage discrepancy after the purchase. Additionally, the transmission was jerking while the vehicle was being driven. The vehicle was a dealer sale. At the time of purchase, the mileage was 46,000. The vehicle was taken to the local dealer, but no assistance was provided. It was later discovered that the mileage on the Title was 57,000. The VIN was not available.
There are two problems we have had for many miles. 1. CVT- completely gone at 120K miles but we have had problems almost from the beginning (lease then bought). We were told by the Infiniti dealership they couldn't find anything (30-40K miles approximately) so we let it go thinking maybe it was the carpet mat rubbing up against the gas pedal that made the engine scudder, limp then go fast. Dealership is asking $7K + to replace. -Safety wise the acceleration was lessened. Think of merging on a highway with 18 wheelers on your tail and the car just revs up to 5000 rpms and you are going nowhere. - Infiniti dealership has confirmed the CVT needs to be replaced. - No other inspection(s) has occurred. -The symptoms have been almost all along. Was not identified when at dealership. 2. Rear Coupler. It was replaced in September 2023 with 81,344 miles. …
Driver assistance
I was involved in a multi-car accident on 11/16/23 wile traveling on the 485 Beltway around Charlotte, NC. It was approximately 6 pm, and completely dark. The traffic was very heavy and traveling at 70 mph ( the speed limit) when a car in front of me was stopped. My 2020 Infinity QX60 did NOT alert me of a potential frontal collision, nor did the car begin braking. I slammed on the brakes, but was unable to keep from hitting the car in front of me. I was then hit in my rear by the car in back of me. NONE of my airbags went off!!! That is inconceivable since my front end collided with the car in front of me AND the car behind me hit my car's rear end. I have a badly bruised sternum and am in a great deal of pain. It hurts all of the time, and is excruciating when I move. The safety systems FAILED. I'm very fortunate that I wasn't more badly injured. …
I put my car in Park and got out of car. The car started rolling, it was on a slight grade but it roll into a hill grade and picked up speed. It just missed another car and hit a cement wall. This is not the first time this has happened to me. It had happened three other times but I wasn't out of my car and was able to stop it and push it harder into park. It was in park but for some reason it didn't actually go into park electrically. It also wasn't on a grade. My friend tried to stop the car but it was going too fast by the time he got to it. He did bush burn his knees and hit his back on the street when he fell. We have looked into reports and there have been issues with this model. I believe you should look into this farther. Someone could get hurt seriously if they haven't already! I think there should be a recall to have the issue repaired so it doesn't happen in the future. …
Windows, wipers & sunroof
The contact owns a 2020 Infiniti QX60. The contact stated that while driving on the highway at 65 MPH, the sunroof glass shattered without impact. The vehicle was taken to a local dealer where the vehicle was inspected, and the contact was informed that there was no cause for the failure found. The contact was informed that the sunroof glass needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.
I am submitting this formal safety defect complaint regarding a serious and life-threatening incident involving my 2020 Infiniti QX60. While traveling at approximately 60 miles per hour on a public highway, the vehicle's hood suddenly and violently flew fully open without warning. This resulted in an immediate and complete loss of forward visibility while the vehicle was in motion.The hood had been properly closed prior to driving, and there were no warning indicators, unusual noises, or prior issues suggesting a problem with the latch mechanism. This event appeared to involve a total failure of both the primary hood latch and the secondary safety latch system, which are specifically designed to prevent this type of occurrence. The incident created an extremely dangerous situation with a high risk of a catastrophic collision, serious injury, or death to myself and other motorists. …
2020 Infiniti QX60 engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 3.5L 6-cyl | CVT | FWD | 20 / 27 / 22 |
| 3.5L 6-cyl | CVT | AWD | 19 / 26 / 22 |
EPA ratings. Class: Small SUV.
Frequently asked questions
Is the 2020 Infiniti QX60 a good car?
Based on 24 owner complaints filed with NHTSA, the 2020 QX60 rates average: 34% fewer complaints than a typical year of the QX60 at the same age. It is one of the best QX60 years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2020 Infiniti QX60?
The transmission & drivetrain — 6 complaints, 25% of all complaints for this model year, most often about automatic transmission. Next are the driver assistance (5) and windows, wipers & sunroof (4).
How many recalls does the 2020 Infiniti QX60 have?
There is 1 recall for the 2020 Infiniti QX60, the most recent from May 27, 2021 (spindle). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Infiniti QX60?
The best years by complaints, compared at the same age, are 2016, 2018 and 2020. Years to avoid or approach with caution: 2014, 2025 and 2023. See the full Infiniti QX60 years comparison.
At what mileage do 2020 Infiniti QX60 problems happen?
The median mileage reported in complaints is about 13,000 miles; 57% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.