2017 Hyundai Santa Fe Brake Problems

Which parts fail

• Foundation components › Disc › Rotor
  1
• Antilock › ABS warning light
  1

Components named in complaints (service brakes, ABS, rotors and pads, parking brake).

Mileage when the problem started

• Under 25k
  960%
• 25k–50k
  17%
• 50k–75k
  17%
• 75k–100k
  17%
• 100k–150k
  320%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2017 Hyundai Santa Fe owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owned a 2017 Hyundai Santa Fe. The contact stated that while at a stop light, smoke was present coming from under the hood. While attempting to pull over to park, the brakes suddenly failed and an explosion occurred within the engine compartment causing flames from under the hood of the vehicle. The contact exited the vehicle and called the fire department who came to the scene an extinguished the flames. During the incident no injuries were reported, the vehicle was destroyed and towed away and a police and fire report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The day after the incident the contact received a recall notice from the manufacturer for the NHTSA Campaign Number 22v056000 (Service Brakes, Hydraulic). …

The contact owned a 2017 Hyundai Santa Fe. The contact stated while coming off the highway ramp she saw smoke coming from the hood of the vehicle. A witness stated there was fire coming from the hood. There were no warning lights illuminated. The contact pulled over to the parking lot and the vehicle would not stop. The contact let the vehicle slow down until she hit a bump and safely jumped out of the vehicle. There were no injuries and there was no medical attention needed. The fire and police were there to file a report. The fire department extinguished the fire. The vehicle was deemed a total loss. The vehicle was towed to a city pound. The manufacturer was not notified of the failure. The NHTSA Campaign Number: 22V056000 ( Engine Compartment Fire) was referenced. The failure mileage was 124,000.

The contact owned a 2017 Hyundai Santa Fe. The contact stated that while driving approximately 35 mph, the traffic stopped and the brake pedal was applied but the vehicle failed to stop. As a result, the contact crashed into an unknown vehicle. There were no warning lights illuminated. The air bags deployed. A police report was filed. There was no reported fire or injuries. The vehicle was towed to an independent lot. The vehicle was deemed a total loss by the insurance company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 33, 000.

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while driving 25 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact was unable to restart the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the rod bearings replaced. The vehicle was not repaired. The contact called a second local dealer, Pearson Hyundai (11701 Midlothian Turnpike, Richmond, VA 23113: [phone]) and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. …

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while his wife was driving at undisclosed speeds, the vehicle lost automotive power and the vehicle failed to stop while depressing the brake pedal. The vehicle was allowed to decelerate and come to a stop. No warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was repaired. In addition, the contact stated that the engine was previously replaced and the contact was concerned that the warning lights on the instrument panel might not properly display because the check engine warning light had not illuminated during the previous failure. The manufacturer was made aware of the failure. The failure mileage was approximately 121,000.

The contact owns a 2017 Hyundai Santa Fe. The contact stated that since owning the vehicle, the vehicle intermittently failed to start-up as needed. The ABS warning light would be illuminated on the instrument panel. The contact also stated that the infotainment screen would intermittently go blank causing the backup camera to be inoperable. The vehicle was taken to the dealer on several occasions however, despite several repairs, the failure persisted. The contact then received notification of NHTSA Recall Number: 22V056000 (Service Brakes, Hydraulic) however, the dealer confirmed parts were not available. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000. Parts distribution disconnect.

I was accelerating on the highway and my RMPS shot the whole way up over 7,000 then bottomed out. I lost speed so I pulled over. Another car pulled over to inform me my car was on fire. I turned the car off and the fire went out. The car was towed to Blaise Alexander (dealership) in Altoona, PA. The mechanic reported that a connector rod went through the oil pan, engine block, and brake starter. He kept repeating to me "I've never seen anything like this before". He reached out to Hyundai to ask if they would cover repairs (starting at $13,790). Hyundai said no. I believe this incident was more than mechanical, and is related to the open recall. I attempted twice to have my car repaired under the recall but the dealership "didn't have the part".

While driving, the vehicle lost its brakes and rolled to a stop on [redacted] at that point the vehicle compartment began to fill up with black smoke and soot and flames started to come out of vents. My daughter immediately grabbed her dog and exited from the vehicle to a safe spot away from the car. Within 10 seconds the vehicle exploded and erupted into a 20 ft fireball. If my daughter would have hesitated she could have been killed. Hyundai inspected the vehicle and found nothing conclusive except that this problem has been documented in other Incidents. The vehicle was declared to be totaled.

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My lane departure and collision warning did not work when I crashed into a car head on and totallled my vehicle. I had not yet received my recall maintenance, nor did I know about both recalls. Only the first. Not only that but lane assist did not work and the airbag did not go off. Despite totaling the car, how did they not go off?????

Related recalls

NHTSA investigations

Brake complaints in other Santa Fe years