Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2025 Hyundai Santa Fe Hybrid owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2025 Hyundai Santa Fe. The contact stated that while driving approximately 65 MPH, the vehicle unexpectedly decelerated to 25 MPH with a "Vehicle Will Shut Down" warning message displayed. The contact stated that the engine then began to shut down, and although the accelerator pedal was depressed, the vehicle failed to accelerate and stalled. The failure occurred on multiple occasions, requiring the vehicle to be towed each time. The vehicle was towed to the dealer; the vehicle was not diagnosed or repaired and the contact was informed that the failure could not be duplicated. The manufacturer was made aware of the failure and multiple cases were opened, The failure mileage was approximately 3,300.
The contact owns a 2025 Hyundai Santa Fe. The contact stated that while driving approximately 70 MPH, the Apple CarPlay system unexpectedly interrupted the operation of the vehicle and initiated a live software update. The navigation system, infotainment system, and other vehicle functions became inoperable. The contact stated that several unknown warning lights were illuminated and continuously cycled on the instrument panel. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no assistance. The approximate failure mileage was 2,774.
The contact owns a 2025 Hyundai Santa Fe. The contact stated that while driving 40 MPH, the instrument panel went blank. The contact was able to pull over safely after the failure. The contact associated the failure with NHTSA Campaign Number: 26V047000 (Electrical System); however, the VIN was not include in the recall. The dealer was contacted by phone. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 7,900.
Everything normal when parked in store parking lot. When vehicle was started to leave I noticed the vehicle had no sounds ... no radio sound from any source at any volume setting, no turn signal clicks, no parking proximity beeps, no navigation voice guidance, no sounds at all. All dashboard/visual displays were normal. Parked vehicle in garage when I got home and the next morning the battery was dead. Had to jump start the vehicle (the dead battery "fixed" the sound problem). An AI search shows this is a known issue for the 2024 & 2025 Hyundai Santa Fe and I found AI & You Tube fixes saying to "soft reset" the Infotainment/Sound system by turning the ignition to the "On" position (not starting the vehicle ... foot off the brake and push ignition once, then again). …
**What component or system failed, and is it available for inspection?** The vehicle's electrical/power system failed, causing a complete loss of power while driving. This is the fourth occurrence of this failure. The vehicle is currently at the Hyundai dealership and available for inspection. **How was your safety or the safety of others put at risk?** The power failure occurred while driving on a busy road. The driver struggled to safely maneuver the vehicle (executing a U-turn) to get out of traffic and reach a safe location. The vehicle had to be towed as a result. **Has the problem been reproduced or confirmed by a dealer or independent service center?** The vehicle has been brought to the Hyundai dealership for this same issue four times. As of the most recent update, the dealership has not been able to identify the root cause or confirm a fix. …
The vehicle has a recurring intermittent failure that can leave it completely undriveable. When starting the vehicle, the instrument cluster displays "Check Hybrid System," "Check Emergency Stopping function," the check-engine light, and multiple warning indicators. The vehicle remains in Park and will not shift into Drive. This has happened multiple times. Disconnecting and reconnecting the 12-volt battery temporarily restores operation, but the problem later returns. After a reset, the check-engine light may remain illuminated for approximately one day before disappearing. During the most recent occurrence, the vehicle became disabled at approximately 8:00 PM in a retail parking lot while my family, including two young children, was with me. The vehicle would not move. …
I was on a semi residential-commercial street that turns on to a freeway entrance. I was turning right and unavoidably entered the freeway when the sudden loss of power occurred. The car slowed down to about 20 mph and pressing on the gas medal didn't yield any more power. I immediately pulled over to the emergency lane upon entering freeway to let fast moving vehicles pass me on the left side. I turned off the vehicle and turned it back on. It seemed to turn on as normal so I proceeded to drive home slowly, staying on the slow right lane of the freeway driving under the speed limit until I took my exit to get to my home. All seemed ok until I turned onto residential street near my home. Again the car slowed down suddenly to 20mph and giving it more gas did not make a difference. …
I've been having a few issues with my 2025 Calligraphy Hybrid I bought in November related to the main screen, sometimes when I start the vehicle it doesn't properly initialize and it will show me some of the icons and nothing else. No HUD, no speedometer, no remaining fuel, no hybrid information. It's a huge safety issue, it seems to happen every couple of weeks. I thought it was the digital key not working properly so I disabled that but still having issues. I have to let the car sit for a few hours or overnight and then when i turn it on then it's back to normal. I realized that when the main screen is off, it doesn't capture the mileage so the mileage is off by close to 300 miles right now. Huge issue, I've had it happen on my way home from work (25 miles) at least 4 times, and once on a road trip (150 miles). …
Sudden loss of power (multiple incidences in the first 3000 miles, multiple service visits). While driving normally there was a sudden loss of power. Once at an interstate on ramp while attempting to merge, and three times while driving on city streets. The first dealer visit resulted in no action due to no codes and the problem not replicating. When I pulled into the dealer and shut off the car; I received an alert that the vehicle was officially transferred to me. When I restarted the vehicle, it operated normally. The consensus was that the vehicle was left in "dealer mode" and it was several days after I purchased the vehicle before the system was updated. The second insident was deemed to be a bad catalytic converter which was replaced by the dealer. The third incident was said to be due to a bad fuel rail sensor which also caused the catalytic converter from the second incident. …
Supplemental Update - Ongoing Safety Concerns and Extended Loss of Use Since submitting my initial complaint, my leased Hyundai vehicle (VIN [redacted] ) has now been presented for service for the third time for the same unresolved safety-related issues. The vehicle has been held by the dealership for eight (8) consecutive days during this service visit with no resolution and no clear timeline for return. Safety concerns remain unresolved, including: Persistent toxic/chemical odor inside the cabin Random rear hatch opening while vehicle is parked and locked Repeated false "windows open" alerts Electrical/body control system irregularities To date, I have not been provided with documentation confirming that cabin air quality testing, exhaust intrusion testing, or comprehensive electrical diagnostics have been performed. …
Electrical complaints in other Santa Fe Hybrid years
Frequently asked questions
How common are electrical problems on the 2025 Hyundai Santa Fe Hybrid?
NHTSA has 31 complaints about the electrical system of the 2025 Hyundai Santa Fe Hybrid, 30% of the model year's 103 complaints.
Is there a recall for 2025 Hyundai Santa Fe Hybrid electrical problems?
No. NHTSA lists no electrical system recall for the 2025 Hyundai Santa Fe Hybrid, though it has 3 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2025 Hyundai Santa Fe Hybrid electrical problems start?
Half of the complaints with a recorded mileage happened before about 3,000 miles, and 100% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.