2022 Hyundai Santa Cruz Transmission Problems

Which parts fail

• Automatic transmission
  2

Components named in complaints (automatic and manual transmissions, CVT, axles, driveshaft, 4WD/AWD).

Mileage when the problem started

• Under 25k
  764%
• 25k–50k
  218%
• 50k–75k
  19%
• 75k–100k
  00%
• 100k–150k
  00%
• 150k+
  19%

Owner reports

Selected complaints filed with NHTSA by 2022 Hyundai Santa Cruz owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact's husband owns a 2022 Hyundai Santa Cruz. The contact stated that after her husband parked the vehicle in the driveway, he exited the vehicle and went into the garage when the vehicle unintentionally rolled forward into the garage and crashed into her vehicle. The contact's husband did not sustain any injuries, and no medical attention was received. No police report was filed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred with the "Shift To Park" message displayed while the gear shifter was shifted into park(P). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,700.

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving approximately 50 MPH, the message "Pull Over and Stop Immediately" was displayed. The contact veered to side of the road. The contact stated that while attempting to shift into gear the vehicle failed to respond. The contact stated that the vehicle appeared as if the transmission was in neutral(N). The vehicle was towed to the residence. The vehicle was then towed to an unknown dealer but was not diagnosed or repaired. The vehicle was then towed to the second dealer where it was diagnosed that the transmission needed to be replaced and that the failure was associated with NHTSA Campaign Number: 22V746000 (Power Train) however, parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. …

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that on two separate occasions while driving at an undisclosed speed, the vehicle inadvertently decelerated while the accelerator pedal was depressed. The contact stated that the vehicle was in smart drive mode and then inadvertently shifted to another mode, but the RPM failed to increase above 1,500 RPM. No warning lights were illuminated. The contact stated that he veered off the road and turned off and restarted the vehicle. The contact stated that on a separate occasion while driving at an undisclosed speed, the vehicle lost motive power and inadvertently decelerated while the accelerator pedal was depressed. The contact was able to navigate the vehicle safely to his residence. No warning lights were illuminated. The dealer was notified of the failure and an appointment was scheduled. …

The contact owns a 2022 HYUNDAI Santa Cruz. The contact stated while driving 74 MPH, while depressing the accelerator pedal the vehicle failed to respond. The contact pulled over to the right side of the road and turned the vehicle off and on and the vehicle began to work as intended. A dealer was contacted. The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The contact then had the vehicle towed to another dealer where they informed her there were no recalls. The contact mention this failure has occurred on several different occasions. The vehicle was repaired as the transmission was replaced twice. The manufacturer was notified on the failure, and they informed her to request a prior authorization from the dealer ship which was denied. The approximate failure mileage was 200,000.

The contact owns a 2022 Hyundai Cruz. The contact stated that while driving 70 MPH, the vehicle lost motive power but was unable to accelerate above 30 MPH. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V760000 (Power Train); the VIN was included, but the vehicle was already repaired in 2022. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 63,000.

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving approximately 30 MPH, the vehicle intermittently lost automotive power. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer and the dealer informed the contact that the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle was taken to a different dealer to be diagnosed. The contact was informed that there was a recall related to the failure, for which a software update was needed. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while starting the vehicle, the transmission failure warning light illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission to be replaced. The dealer informed the contact that the vehicle was included in NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 6,553. Parts distribution disconnect.

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving 40 MPH, the vehicle independently started to decelerate. The contact stated that unknown warning lights were illuminated. The contact was able to enter a parking lot before the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with a seized engine. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V746000 (Power Train) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while accelerating from a complete stop, the RPM revved up; however, the vehicle would not exceed 25 MPH. The contact exited the highway and veered to the side of the road. The contact stated that as he turned off and restarted the vehicle, he was able to drive the vehicle with no further issues. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The vehicle was not diagnosed or repaired. The failure mileage was approximately 1,200.

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that after starting the vehicle, the transmission would not engage when shifted to reverse. The service engine warning light was illuminated. The contact stated that the vehicle stalled while entering the dealer. The vehicle was diagnosed, and the contact was informed that the failure was related to the NHTSA Campaign Number: 22V746000 (Power Train) and that the transmission needed to be replaced. The vehicle was not yet repaired. The failure mileage was 8,220.

Related recalls

Transmission complaints in other Santa Cruz years