2025 Hyundai Santa Cruz Problems & Complaints

Better than average59% fewer complaints than a typical year of the Santa Cruz at the same age

Owners have filed 21 complaints about the 2025 Hyundai Santa Cruz with the National Highway Traffic Safety Administration. That is 59% fewer than a typical Santa Cruz model year at the same age, making the 2025 one of the better Santa Cruz years. The most reported problem area is the driver assistance (10 complaints, typically around 2,000 miles). 3 recalls cover this model year.

21complaints
3recalls
1crashes
1fires
0injuries
0deaths

Most common 2025 Hyundai Santa Cruz problems

  • Driver assistance~2,000 miles
    1048%
  • Electrical system~5,000 miles
    314%
  • Other / not specified
    314%
  • Lights~0 miles
    314%
  • Brakes
    210%
  • Engine & cooling~8,000 miles
    210%
  • Fuel & propulsion system
    15%

Share of the 21 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Hyundai Santa Cruz complaints by model year

202220232024202520261857935215
Owner complaints per model year, Hyundai Santa Cruz. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Santa Cruz years: 2024, 2025. Compare all years →

2025 Hyundai Santa Cruz recalls (3)

Forward collision avoidance › Automatic emergency braking

NHTSA recall 26V-316 · May 18, 2026 · 423,062 vehicles

Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.

Remedy: Dealers will update the front camera software, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460.

Air bags › Side/window › Curtain

NHTSA recall 25V-809 · Nov 20, 2025 · 258 vehicles

Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson, 2025-2026 Santa Cruz, Santa Fe, Santa Fe Hybrid, and 2026 Genesis GV70 vehicles. The side curtain air bags may not have been installed properly, which can cause the air bags not to deploy as intended.

Remedy: Dealers will reinstall the side curtain air bags, free of charge. Owner notification letters were mailed beginning December 29, 2025. Owners may contact Hyundai customer service at 1-855-371-9460.

Electrical system › Wiring

NHTSA recall 24V-877 · Nov 20, 2024 · 42,465 vehicles

Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson and Santa Cruz vehicles. The console extension wiring assembly may be routed improperly, allowing the transmission to be shifted out of Park without applying the brake pedal.

Remedy: Owners are advised to use the parking brake when parking the vehicle. Dealers will reroute the console extension wiring assembly, free of charge. Owner notification letters were mailed December 17, 2024.

What 2025 Hyundai Santa Cruz owners say

Driver assistance

This is an ongoing safety issue with a 2025 Hyundai Santa Cruz Limited. The forward collision-avoidance system activates frequently and without cause during normal driving. The system will engage when another vehicle is simply turning, merging, or slowing down at a traffic light-normal, predictable situations where no emergency braking should occur. These unexpected activations create unsafe conditions, including one incident where the truck was rear-ended due to sudden, unnecessary braking. The issue has occurred more than 50 times over approximately eight months of ownership. The manufacturer has been contacted and stated that this behavior is "by design." They advised having the vehicle inspected by a dealership, but the local dealership requires leaving the vehicle for diagnostics for up to two days and does not provide loaner vehicles. …

Warnings · Apr 2025 · crash

The contact owns a 2025 Hyundai Santa Cruz. The contact stated that after a month of owning the vehicle, while attempting to start the vehicle, the Forward Collision Avoidance warning light and other unknown warning lights illuminated. The contact stated that the Forward Collision Avoidance warning light remained illuminated for approximately four miles and then turned off. The vehicle was taken to the dealer; however, no cause for the failure was found. The dealer suggested that the failure could be related to the camera. The contact stated that the camera was replaced. Most recently, the contact stated that after three weeks, the Forward Collision Avoidance warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired after the most recent failure. The manufacturer was not notified of the failure. …

2,000 miles · Jul 2025

Electrical system

The contact owned a 2025 Hyundai Santa Cruz. The contact stated that while fueling the vehicle, the fuel gauge became inoperable. The contact stated that the fuel gauge displayed a full tank while driving, regardless of the actual fuel level. The vehicle was taken to the dealer, where it was diagnosed that the fuel gauge sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred after the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 5,045.

Instrument panel › Fuel gauge · 5,000 miles · Oct 2025

While driving at highway speeds with Smart Cruise Control set during the day I put on sunglasses and the driver attention system turned off the system 6 seconds later. I repeated this event set several times at various speeds and driving conditions with the same 6 second failure result. I made the dealership aware of this and verified it with them in the vehicle. Apparently, system uses an IR camera to determine driver attention level via eye contact and does not work with most sunglasses. This seems to be a safety issue the dealership (or the manufacturer) should be the making the general public aware of.

ADAS › Driver monitoring › Camera/sensor · Nov 2024

Lights

The contact owns a 2025 Hyundai Santa Cruz. The contact stated that while driving at various speeds at night on several occasions, the headlights were dim and created a shadow across the roadway. The vehicle was taken to a dealer on multiple occasions. The dealer was initially unable to duplicate the failure but later diagnosed that the driver-side headlight bulb needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the same dealer on several occasions. The dealer ultimately deemed the headlight performance normal. The manufacturer was not notified of the failure. The failure mileage was approximately 200.

Headlights · 0 miles · May 2026

While driving at night I happened to notice that the headlights failed to illuminate the road sufficiently. Specifically, the truck was going downhill. As it approached the bottom and soon to go uphill, I noticed that there was a strict delineation in what was lit up and what was not. Being on a country two lane with no ambient lights and travelling at the posted 55mph I realized that I did not have enough distance to stop safely in the event that something be on the road ahead, e.g., deer. So concentrated is the light that it does not create any vertical illumination. (Picture travelling toward the bottom of a parabola.) I visited the Hyundai dealership in my area the next day. I asked that the headlamps be adjusted (raised) to extend the field of vision. The Service manager told me that there is no adjustment for my headlights. …

Mar 2026

2025 Hyundai Santa Cruz engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.5L 4-cyl8-speed automaticFWD22 / 30 / 25
2.5L 4-cyl8-speed automaticAWD21 / 29 / 24
2.5L 4-cyl turbo8-speed dual-clutchAWD19 / 27 / 22

EPA ratings. Class: Small SUV.

Frequently asked questions

Is the 2025 Hyundai Santa Cruz a good car?

Based on 21 owner complaints filed with NHTSA, the 2025 Santa Cruz rates better than average: 59% fewer complaints than a typical year of the Santa Cruz at the same age. It is one of the best Santa Cruz years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2025 Hyundai Santa Cruz?

The driver assistance — 10 complaints, 48% of all complaints for this model year, most often about warnings. Next are the electrical system (3) and lights (3).

How many recalls does the 2025 Hyundai Santa Cruz have?

There are 3 recalls for the 2025 Hyundai Santa Cruz, the most recent from May 18, 2026 (automatic emergency braking). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Hyundai Santa Cruz?

The best years by complaints, compared at the same age, are 2024 and 2025. See the full Hyundai Santa Cruz years comparison.

At what mileage do 2025 Hyundai Santa Cruz problems happen?

The median mileage reported in complaints is about 5,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.