Most common 2024 Hyundai Santa Cruz problems
Share of the 35 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Hyundai Santa Cruz complaints by model year
Best Santa Cruz years: 2024, 2025. Compare all years →
2024 Hyundai Santa Cruz recalls (1)
Steering › Electric power assist system
Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
Remedy: Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460.
What 2024 Hyundai Santa Cruz owners say
Transmission & drivetrain
The contact owns a 2024 Hyundai Santa Cruz. The contact stated while at a complete stop at a traffic light, the check engine warning light, the immobilization system warning light, and other unknown warning lights illuminated. The contact depressed the accelerator pedal, but the vehicle failed to respond. The contact shifted into park(P) and turned off the vehicle. The vehicle failed to restart after several attempts. The contact stated exited the vehicle and locked and unlocked the doors several times. The contact stated that he pressed the Push to Start button and the vehicle started; however, the gear shifter had seized in park(P). The contact stated that he was able to shift into drive(D); however, the vehicle failed to respond. The vehicle was towed to the dealer, but the dealer was closed. The contact attempted to drive the vehicle, and the vehicle responded as needed. …
On one occasion on interstate at highway speed during summer, dry conditions I was driving at approximately 60 mph and was not accelerating while maintaining average pace in traffic. For no apparent reason the engine lost all power. I was forced to drift over in a hazardous manner to reach the right shoulder. When the power was lost the engine was still on and operating, multiple presses on the accelerator did not provide any power or increased engine noise. Once stopped I checked that the truck was still in Drive gear, engine was on and parking break or assist was not engaged. The drive Mode button was in the Smart setting. I placed the truck in park and turned off the engine. I turned the truck back on and placed it in drive and the truck began operating normally. …
Engine & cooling
The contact owns a 2024 Hyundai Santa Cruz. The contact stated while at a complete stop at a traffic light, the check engine warning light, the immobilization system warning light, and other unknown warning lights illuminated. The contact depressed the accelerator pedal, but the vehicle failed to respond. The contact shifted into park(P) and turned off the vehicle. The vehicle failed to restart after several attempts. The contact stated exited the vehicle and locked and unlocked the doors several times. The contact stated that he pressed the Push to Start button and the vehicle started; however, the gear shifter had seized in park(P). The contact stated that he was able to shift into drive(D); however, the vehicle failed to respond. The vehicle was towed to the dealer, but the dealer was closed. The contact attempted to drive the vehicle, and the vehicle responded as needed. …
Our 2024 Hyundai Santa Cruz SE had a loss of engine power while attempting to accelerate into traffic after stopping at an intersection four times since purchase in November 2023. The engine did not go above idle for approximately 15 seconds while the gas pedal was pressed half way down. The vehicle barely moved into the road and then gained power after what seemed to be the same as limp mode. No codes were set, no warning lights, no unusual noises or vibrations. Vehicle runs great at all other times. These vehicles were recalled in 2022 for a faulty transmission pump and software that caused this issue. Why does Hyundai still allow it for a 2024 model? Also, the backup camera stays on when driving forward now. We have the vehicle at the dealership awaiting their feedback
Driver assistance
I purchased the vehicle in September of 2025 I called and sent text message to Palmer Hyundai of Mobile to report an issue with forward Collision System (please note Photos and document would not attach so i sent an email to [email]. 02/08/2025. The issue was reported at the 1st oil change with Palmer Hyundai (8000 miles oil change) I have been dealing with this issue for a year, I wanted to provide Hyundai an opportunity to correct the front collision warning system it is still inoperable. 1.What component or system failed or malfunctioned, and is it available for inspection upon request? Front Collision System. Vehicle is available for inspection; YES 2.How was your safety or the safety of others put at risk? Reduced effectiveness of other safety features: Potential for serious injury or death 3.Has the problem been reproduced or confirmed by a dealer or independent service center? …
I'm concerned about the power brakes I've received these faults a few times. DTC DTC System DTC Sub System C184987 CHASSIS LKAS Also there are reports online that other owners have experienced this issue with their Santa Cruz's Some reporting dealers lack of concern. Diagnostics History My vehicle Last Reported Original Date Mileage Status DTC DTC System DTC Sub System 02/23/26 02/20/26 572 C184987 CHASSIS LKAS This refers to the vacuum pump that controls the power brakes. When applied the brake pedal becomes firm. When this code is triggered, your vehicle will likely illuminate warning lights on your dashboard, such as the ABS and ESC warning lights. You might experience a change in how the brake pedal feels or a temporary deactivation of cruise control or stability features. …
2024 Hyundai Santa Cruz engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.5L 4-cyl | 8-speed automatic | FWD | 22 / 26 / 23 |
| 2.5L 4-cyl | 8-speed automatic | AWD | 21 / 25 / 23 |
| 2.5L 4-cyl turbo | 8-speed dual-clutch | AWD | 19 / 27 / 22 |
EPA ratings. Class: Small SUV.
Frequently asked questions
Is the 2024 Hyundai Santa Cruz a good car?
Based on 35 owner complaints filed with NHTSA, the 2024 Santa Cruz rates better than average: 65% fewer complaints than a typical year of the Santa Cruz at the same age. It is one of the best Santa Cruz years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2024 Hyundai Santa Cruz?
The transmission & drivetrain — 11 complaints, 31% of all complaints for this model year. Next are the engine & cooling (6) and driver assistance (6).
How many recalls does the 2024 Hyundai Santa Cruz have?
There is 1 recall for the 2024 Hyundai Santa Cruz, the most recent from June 5, 2024 (electric power assist system). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Hyundai Santa Cruz?
The best years by complaints, compared at the same age, are 2024 and 2025. See the full Hyundai Santa Cruz years comparison.
At what mileage do 2024 Hyundai Santa Cruz problems happen?
The median mileage reported in complaints is about 1,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.