Honda Ridgeline Airbag Problems

Airbag complaints by model year

Which parts fail

• Frontal
  11
• Side/window
  3
• Frontal › Driver side › Inflator module
  1

Components named in complaints (front, side and curtain air bags, sensors and inflators).

Mileage when the problem started

• Under 25k
  1418%
• 25k–50k
  810%
• 50k–75k
  1418%
• 75k–100k
  1316%
• 100k–150k
  2126%
• 150k+
  1013%

What owners report

I was involved in a rear end collision earlier today. My vehicle sustained significant front end damage and the air bags did not deploy. The vehicle had to be flat bedded to a Massachusetts State Police Barracks, pending further action by my insurance company. There were no injuries.

This has something to do with circuit board for the seat sensor that activates air bag? I can't get dealer to take care of recall. They keep saying we don't have the parts. This is going on since at least September of last year. Why have recall if they aren't going to do anything about it? They make appointments and then cancel. I have called Honda Customer Service number(twice) listed on the recall paper twice. Always get told to call dealer and talk to them. Dealer makes appointment and then cancels a few days before the date to bring it in. I have contacted dealer many times about this. Why issue a recall and then don't fix anything?

The contact owns a 2020 Honda Ridgeline. The contact stated that while driving at approximately 35 MPH, a large sheep ran out of a yard and crashed into her vehicle with its head and horns on the driver's side front end near the bumper. The contact stated that the impact moved the vehicle to the right side of the road. The contact stated that she was lifted out of the seat and forward by the impact. The contact hit her head on the roof of the vehicle. The contact stated that her abdomen and left knee hit the steering wheel, and her right knee hit the dashboard. The contact stated that the air bag had not deployed, and the seat belt had not restrained her. The contact stopped the vehicle and saw that the driver's side headlight was shattered, and a part of the front fender was dented. The contact also saw that the engine shield had been sheared off from under the vehicle. …

The contact owns a 2020 Honda Ridgeline. The contact stated that the rearview camera was intermittently inoperable while reversing. The contact stated that upon turning off and restarting the vehicle, the rearview camera became operable. There was no warning light illuminated. The contact received notification of NHTSA Campaign Numbers: 24V321000 (Back Over Prevention), and 24V064000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 24V321000 (Back Over Prevention); unless the rearview camera image was blank and inoperable while reversing. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. …

i was driving abut 25 miles per hour on [redacted] . i split second my car start shake and rapidly stop . All electronic messages were displayed . My all safety fixtures stop working included air bags. I almost hit other car . Other cars start honk on me . i was able to move slowly to dealer about 5 miles per hour . distance was only half of mile . After diagnostic i was inform my crankshaft is bad . i received bill for 3832.57 $. i contacted Honda with concern about this safety problem specially i learned from dealer mechanic there is ongoing problem with this engine on Pilots Ridgelines and Odysseys models . Honda opened case Case #: [redacted]. i had safety concerns specially i was towing boat few days before. On highway speeds this could have catastrophic consequences for me my family and other people. …

A sudden unintended acceleration resulted in a crash 1-08-2020 at 6:55 am. This occurred while pulling into a parking space. While breaking the vehicle head lights went out, engine RPM suddenly increased dramatically causing vehicle to strike light pole, which fell to the side of vehicle. This resulted in to be determined vehicle and property damage.

Takata reccall - I own an affected vehicle and despite calling Honda no one has contacted me about providing safe transportation until the issue is fixed. The parts to fix May not be ready until the summer and their own site states that danger includes serious injury and even death. I have been in 2 accidents where the airbags did not deploy and am concerned about the safety of myself and my family when driving this vehicle.

I was notified of the recall March 2016. Dealer still has not received the parts. No one knows when to expect them. Corporate hot line was no help. Honda should face some sort of financial penalty for this lack of concern.

Related recalls (17)

NHTSA investigations