The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
The risk
In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
The fix
Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Recall details
| NHTSA campaign | 20V-024 (20V024000) |
|---|---|
| Manufacturer number | 20TB03 / 20TA03 |
| Manufacturer | Toyota Motor Corporation |
| Component | Air bags › Air bag/restraint control module |
| Report date | January 17, 2020 |
| Owners notified | March 16, 2020 |
| Vehicles affected | 2,891,976 |
| Initiated by | NHTSA investigation |
Vehicles covered
- 2012 Toyota Avalon
- 2013 Toyota Avalon
- 2014 Toyota Avalon
- 2015 Toyota Avalon
- 2016 Toyota Avalon
- 2017 Toyota Avalon
- 2018 Toyota Avalon
- 2013 Toyota Avalon Hybrid
- 2014 Toyota Avalon Hybrid
- 2015 Toyota Avalon Hybrid
- 2016 Toyota Avalon Hybrid
- 2011 Toyota Corolla
- 2012 Toyota Corolla
- 2013 Toyota Corolla
- 2014 Toyota Corolla
- 2015 Toyota Corolla
- 2016 Toyota Corolla
- 2017 Toyota Corolla
- 2018 Toyota Corolla
- 2019 Toyota Corolla
- 2011 Toyota Matrix
- 2012 Toyota Matrix
Plus 3 other model/year combinations not covered on this site.
Owner complaints about the air bags
- 2012 Toyota Avalon airbag problems 6
- 2013 Toyota Avalon airbag problems 14
- 2014 Toyota Avalon airbag problems 7
- 2015 Toyota Avalon airbag problems 7
- 2016 Toyota Avalon airbag problems 4
- 2017 Toyota Avalon airbag problems 2
- 2018 Toyota Avalon airbag problems 6
- 2013 Toyota Avalon Hybrid airbag problems 3
- 2015 Toyota Avalon Hybrid airbag problems 1
- 2011 Toyota Corolla airbag problems 418
- 2012 Toyota Corolla airbag problems 370
- 2013 Toyota Corolla airbag problems 72
Frequently asked questions
Is the recall 20V-024 repair free?
Yes. Toyota dealers will fix the problem at no cost: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 2,891,976 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.