Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2023 Honda Accord Hybrid owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2023 Honda Accord Hybrid. The contact stated while driving 30 MPH, the check engine warning light illuminated, and the message "Emission System Problem - Power May Be Reduced - See Your dealer" was displayed. The vehicle went into LIMP mode and lost motive power. The contact was able to pull to the side of the road. The vehicle was able to restart after several attempts. The check engine warning light remained illuminated, and the message was displayed. The contact stated that the failure recurred while driving on a second occasion. Additionally, the contact stated while driving 75 MPH on another occasion, the failure recurred, nearly causing the vehicle to be rear-ended. The contact was able to pull to the side of the road. The contact stated that upon turning off and restarting the vehicle, the contact was able to continue driving. …
The contact owns a 2023 Honda Accord. The contact stated while driving approximately approximately 30 MPH, and turning to the left or to the right, the steering wheel would be slow to return to center after making the turn. The contact stated that he would have to manually steer the vehicle back to center. The contact stated that there were no warning lights when the steering was sticking. The contact stated that the failure was intermittent. Additionally the contact stated that he was smelling the odor of gasoline in the passenger cabin when he would start the vehicle. The contact stated that the smell was not constant but was also intermittent. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. …
The contact owns a 2023 Honda Accord Hybrid. The contact stated while driving 55 MPH, the vehicle lost motive power and was difficult to steer. The contact shifted from drive to neutral before the vehicle shut off and coasted to the side of the roadway. The hybrid battery and engine systems warning lights and several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with a defective Hybrid battery system control module. The vehicle was not repaired due to parts not being available. The manufacturer was made aware of the failure. The approximate failure mileage was 5,640.
The contact's son leased a 2023 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that her son had noticed that there was a strong fuel odor coming from the vehicle. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 23,000. VIN tool confirms parts not available.
The contact owns a 2023 Honda Accord Hybrid. The contact stated while driving 40 MPH, the vehicle inadvertently lost motive power. The driver pulled over to the shoulder of the roadway; however, the vehicle failed to restart. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the hybrid charging system, resulting in a depleted hybrid battery. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 10,000. The VIN was not available.
On December 29th, 2023, the display dashboard was filled with alarms, breaks, alignment, tire pressure, etc. I took it to the dealership, and they ran diagnostics and found nothing wrong. They told me to bring it next time it happens. On Tuesday, March 19th, at 7:15 a.m. I was driving to work in rush hour traffic. My display dashboard was filled with alarms, and my vehicle did not allow me to accelerate. I put on my hazards and attempted to reach the shoulder. I was fortunate to have the assistance of the truck behind me, which realized something went wrong and blocked me so I could get to the shoulder. Once on the shoulder, I took photos of the dashboard, turned the vehicle off, and restarted. I was able to accelerate. I called the dealership and took the car in. They are still unsure of the problem. …
I am a [redacted]. I contacted Honda customer service to escalate my situation. I have not yet received help from the Winston-Salem Honda dealer as of 9:00 a.m. on 10/18/24. I have complained to the Department of Justice's consumer protection division. I have sent documentation. I reached out on Facebook. I was last contacted by Dallas, even though Mike's name is on my last paperwork. This is suspicious. My rubber on my door has been replaced. My seatbelt was missing a bolt. Tires with regular, correct maintenance from the dealer should last 30,000 miles. Because Honda of Winston-Salem did not follow the schedule, after bringing my car to them many times, I have to replace my four tires at under 22,000 miles. I have lost 30% of my tires' lifespan unnecessarily due to a lack of regular balancing and rotation, despite multiple visits to Honda of Winston-Salem. …
On 1/21 at about 12:20pm, the gas pedal on my 2023 Honda Accord Hybrid stopped responding mid-drive with no warning while going uphill at 25mph. Had to stop in the road, put the car in park, then put it back in gear and the pedal worked again. After the pedal cut out, multiple alerts cycled on the dash, but only the gas pedal stopped working. This is the 3rd such incident since buying the car new on Apr 30: (1) June 25 going downhill at roughly 30mph on a neighborhood road. I shut off the car and restarted, and the pedal worked again. (2) Nov 16 on the freeway going 60-65mph. Pulled over, shut off, restarted, and the pedal worked again. I brought the car to my dealer each time. They found "loss of communication codes" but could not replicate the issue. …
On 5/8/25 when the light turned green at the stop light, my car shut down while the gear was on drive. It immediately came back on with the dashboard showing warnings for the (TPMS), brakes system, stability system, among others. I accelerated while on drive but the car did not move forward. I turned the flashers on. I had cars behind me honking and going around me. I put the shifter in Park. A car behind almost rear ended me. I tried a second time to go by shifting the gear to Drive but I had no luck. I put it back in Park and turned it off. I turned it back on and the dashboard seemed fine, the car accelerated when I shifted it to Drive. This is the second time that the same car shut down on me, the first time was over a year ago when the car was in motion at around 40 mph, I was able to pull over. The first time the dealer replaced a part and told me the problem was fixed. …
On [redacted], my vehicle's gas pedal and acceleration system completely stopped working mid-drive on an interstate highway without warning. The car coasted to a stop. After shutting off the car and restarting, the gas pedal worked again. This was the second time this occurred (the first was on [redacted]). I brought the car to my dealer, Bernardi Honda in Natick, as I had done before. They found "loss of communication codes," and "updated the ECU management system" but since they couldn't replicate the issue they didn't know if that would resolve the issue. It did not. They gave me the car back. This would happen a third time on [redacted] and I submitted a report about that, too. I believe my car should be included in recall campaign number 23V588000.
Related recalls
Fuel system, gasoline › Delivery › Fuel pump
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.
Remedy: Dealers will inspect and replace the high-pressure fuel pump as necessary, free of charge. Owner letters were mailed February 20, 2025. Owners may contact Honda customer service at 1-888-234-2138.
Fuel System complaints in other Accord Hybrid years
Frequently asked questions
How common are fuel system problems on the 2023 Honda Accord Hybrid?
NHTSA has 31 complaints about the fuel & propulsion system of the 2023 Honda Accord Hybrid, 22% of the model year's 144 complaints.
Is there a recall for 2023 Honda Accord Hybrid fuel system problems?
Yes — NHTSA recall 24V-763 (fuel pump, Oct 14, 2024). Recall repairs are free at authorized dealers.
At what mileage do 2023 Honda Accord Hybrid fuel system problems start?
Half of the complaints with a recorded mileage happened before about 13,000 miles, and 100% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.