Window & Wiper complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2026 | 1 | 13% | — |
| 2025 | 6 | 32% | 3,000 miles |
| 2024 | 5 | 6% | 0 miles |
| 2023 | 1 | 7% | — |
| 2022 | 2 | 4% | — |
| 2021 | 2 | 4% | 37,000 miles |
| 2020 | 5 | 4% | 60,000 miles |
| 2019 | 3 | 2% | 4,000 miles |
| 2018 | 2 | 1% | 30,000 miles |
| 2017 | 5 | 2% | 72,000 miles |
| 2016 | 10 | 3% | 31,000 miles |
| 2015 | 14 | 3% | 45,000 miles |
| 2014 | 2 | 1% | 23,000 miles |
| 2013 | 1 | 0% | — |
| 2012 | 5 | 1% | 56,000 miles |
| 2011 | 4 | 1% | 35,000 miles |
| 2010 | 3 | 1% | 35,000 miles |
| 2009 | 1 | 1% | — |
| 2008 | 3 | 1% | 25,000 miles |
| 2007 | 12 | 2% | 26,000 miles |
| 2006 | 7 | 1% | 20,000 miles |
| 2005 | 7 | 1% | 35,000 miles |
| 2004 | 1 | 1% | 19,000 miles |
| 2003 | 5 | 2% | 140,000 miles |
| 2002 | 6 | 4% | 40,000 miles |
| 2001 | 12 | 5% | 6,000 miles |
| 2000 | 12 | 3% | 50,000 miles |
| 1999 | 3 | 1% | 15,000 miles |
| 1998 | 6 | 2% | 138,000 miles |
| 1997 | 3 | 1% | — |
| 1996 | 5 | 2% | — |
| 1995 | 5 | 1% | 54,000 miles |
Which parts fail
Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).
Mileage when the problem started
What owners report
The contact owns a 2025 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V546000 (Exterior Lighting) and 26V418000 (Visibility); however, the parts to do the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several exterior lights randomly illuminated while the vehicle was turned on or off, causing the battery to drain. The parking lights, headlights, and the turn signals were unintendedly illuminated. The vehicle was taken to the dealer, who confirmed that parts for NHTSA Campaign Numbers: 26V418000 (Visibility) were not yet available. The dealer confirmed that there was water intrusion into the module at the front of the vehicle that had caused an electrical short. …
The contact leased a 2025 Ford Mustang from Avis Car Rental. The contact stated that while driving at an undisclosed speed on a cliffside highway around a curve, the rear passenger's side window unexpectedly lowered and slammed down, causing a loud noise and allowing wind to enter the vehicle. The contact thought something had crashed into the vehicle. The contact pulled over and inspected the vehicl,e but found that there was no impact to the vehicle. Avis Car Rental was made aware of the failure and informed the contact that the vehicle was included in NHTSA Campaign Number: 25V546000 (Exterior Lighting). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not available.
The contact owns a 2024 Ford Mustang. The contact stated that while driving at an undisclosed speed and attempting to make a left turn, the contact was unable to see oncoming traffic in the passenger's side rearview mirror. The contact adjusted the passenger's side rearview mirror, but the failure persisted. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 400.
While driving approximately 55 mph on a four-lane highway around 8 p.m., the rear window of my 2024 Mustang GT 5.0 Premium exploded/shattered and is now visibly pulling away from the frame. The glass appears ready to collapse inward. Weather conditions were damp with light misting rain and a temperature near 55 F. The rear defroster was not in use, and there were no warning signs or cracks prior to the failure. Only one other vehicle was nearby, so it is not consistent with road debris. The explosion/shatter occurred suddenly and without impact. Photos clearly show the glass shattered separating from the body seam. This presents a clear safety hazard because the rear window could shatter or detach while driving, risking injury to occupants and other motorists. I have photos documenting the damage. The vehicle has not yet been repaired. …
The contact owns a 2020 Ford Mustang. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the message "Contact your Dealer" was displayed on the screen. The contact stated that a dealer was contacted. The vehicle was taken to the dealer and was inspected, and the contact was informed that there was no failure found and provided the contact with the cost for a diagnostic test. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V575000 (VISIBILITY, BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 17,000.
The contact owns a 2020 Ford Mustang. The contact stated that the passenger's side rear window failed to roll up completely. The contact also stated that the front passenger's side window would continuously roll up and down upon starting the vehicle and while driving. Additionally, the contact stated that the windshield wiper relay had failed. The trunk and hood warning lights were illuminated. The contact stated upon engaging the front passenger's and driver's side seat heaters, there was an abnormal sound coming from the rear seats. The dealer was notified of the failure and picked up the vehicle for diagnostic tests. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 68,000.
The contact owns a 2019 Ford Mustang. The contact stated that while driving at an undisclosed speed, it was extremely difficult to see through the rear glass. Upon closer inspection, the contact became aware that the rear glass made objects appear warped. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 3,700.
The contact owns a 2019 Ford Mustang. The contact stated while driving at various speeds, the front driver's and passenger's side windows would intermittently lower independently. The vehicle was taken to a local dealer where the software was updated, relubricated, and other repairs were performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.
Related recalls (1)
Visibility › Windshield wiper/washer › Motor
Ford Motor Company (Ford) is recalling certain 2024-2026 Mustang and 2025-2026 Mustang GTD vehicles. During certain cold temperature conditions, the windshield wipers may function only at their high-speed setting and the washing system may fail to function properly.
Remedy: Dealers will replace the wiper motor as necessary, free of charge. Owner notification letters were mailed August 11, 2026. Owners may contact Ford customer service at 1-866-436-7332.
Frequently asked questions
Which Ford Mustang years have window & wiper problems?
By NHTSA complaints, the 2015 (14), 2000 (12), 2001 (12), 2007 (12) and 2016 (10) model years. Window & Wiper complaints make up 3% of all complaints for the 2015.
Is there a recall for Ford Mustang window & wiper problems?
Yes — 1 recall, including 26V-418 (motor, Jun 30, 2026). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Ford Mustang window & wiper problems start?
Across all years, half of the complaints with a recorded mileage happened before about 39,000 miles; 73% happened before 50,000 miles.
What part fails most often?
Owners most often name the power window devices and controls (21 mentions), followed by the windshield (17).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.