The problem
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
The risk
A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
The fix
Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
Recall details
| NHTSA campaign | 23V-440 (23V440000) |
|---|---|
| Manufacturer number | 23S33 |
| Manufacturer | Ford Motor Company |
| Component | Electrical system › Propulsion system › Traction battery › Management system/energy control module (BMS/becm) |
| Report date | June 23, 2023 |
| Owners notified | May 15, 2025 |
| Vehicles affected | 14,452 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 23V-440 repair free?
Yes. Ford dealers will fix the problem at no cost: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 14,452 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.