Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2019 Ford Fusion Energi owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the plug-in battery failed. The contact stated that he was able to continue driving and pulled into his friend's garage. The contact stated that he turned off and restarted the vehicle, and the check engine warning light and the power train warning light were illuminated. The vehicle was taken to the dealer, where the battery energy control module was replaced; however, the failure reoccurred a month and nine days later. The contact stated while that starting the vehicle, the check engine warning light and the power train warning light were illuminated. …
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. Recently while driving at 25 MPH, the contact stated that an abnormal, popping sound emitted from the vehicle. An unknown "red triangle" and an unknown warning message also appeared on the instrument panel. The cabin began to fill with heavy grayish smoke as the contact and her husband immediately exited the vehicle. The authorities were called to the scene and disconnected all electrical wires from the vehicle. No fire was reported. A police report was filed. The contact's husband, who recently had surgery on his left rotator cuff, fell on his left shoulder upon exiting the vehicle. …
The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 10 MPH at night, the message "System Fault" and "Safely Stop" were displayed, and the vehicle lost motive power. The contact was able to pull to the side of the road. A message advising to shift to neutral and restart the vehicle was displayed. The contact shifted into neutral(N), but the vehicle failed to restart and was in Accessory mode. The message "Shutting System Down to Save Battery " was displayed, and the vehicle shut off. There was no electrical power. The vehicle was towed to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. …
The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 45 MPH, the vehicle temporary lost motive power and jerked. The check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed the failure was related to the recall. The vehicle was not repaired because parts were not yet available. The manufacturer was made aware of the failure but provided no assistance. The approximate failure mileage was 44,000. The contact stated on 2/2/2024, her vehicle died on the freeway. The vehicle lost all power and would not restart. …
The contact owns a 2019 Ford Fusion Energi. The contact stated that upon attempting to start the vehicle, the vehicle failed to start as intended. Roadside Assistance arrived but was unable to jumpstart the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V440000 (Electrical System) the VIN was included; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 36,000. …
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 65 MPH, the vehicle lost motive and electrical power, and the instrument panel, power steering, and the brakes failed to function as needed. The contact pulled over and waited for more than thirty minutes and was able to restart the vehicle. The contact drove the vehicle to her residence. The contact later drove the vehicle to a local dealer who could not duplicate the failure. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford Fusion Energi. The contact stated that the battery was inoperable. The contact was unable to use the rapid charger. The contact was unable to charge the vehicle. The contact stated that the heated seats were inoperable. The check engine warning light was illuminated. The contact was concerned about using the vehicle. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact not to use the rapid charger. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. Parts distribution disconnect.
The contact's wife owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the instrument cluster and the infotainment system remained off. The contact stated that the failure had reoccurred. The contact stated that he turned off and restarted the vehicle, until the vehicle responded as needed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000. VIN tool confirms parts not available.
Vehicle stopped accelerating, heard pop in vehicle behind me, all lite dash symbols flash and displayed message, stop vehicle safely now. Next morning, turn on vehicle to place into neutral to load onto tow truck to take to dealer, kept going back to park, while pulling vehicle onto tow truck, cabin filled with smoke, opened trunk, filling with smoke and then call 911 and fire dept extinguished fire. Have fire report, video and photos. Opened case number with Ford, been over a month and they state it is with the office of general council, unable to make contact with that dept. and customer service at Ford states they can not talk to me besides note i call. It is case number CAS-40994553-Q9P8R4
The contact owns a 2019 Ford Fusion Energi. The contact stated that she was unable to utilize the charging system. The contact had to use fuel to power the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 23,000. VIN tool confirms parts not available.
NHTSA investigations
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.
Electrical complaints in other Fusion Energi years
Frequently asked questions
How common are electrical problems on the 2019 Ford Fusion Energi?
NHTSA has 102 complaints about the electrical system of the 2019 Ford Fusion Energi, 84% of the model year's 122 complaints. The component named most often is propulsion system › traction battery › management system/energy control module (bms/becm) (1 mentions).
Is there a recall for 2019 Ford Fusion Energi electrical problems?
No. NHTSA lists no electrical system recall for the 2019 Ford Fusion Energi, though it has 1 recall for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2019 Ford Fusion Energi electrical problems start?
Half of the complaints with a recorded mileage happened before about 44,000 miles, and 8% before 25,000 miles.
Is it dangerous?
Owners linked 0 crashes, 2 fires and 1 injury to electrical system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.