2021 Ford F-250 SD Fuel System Problems

Mileage when the problem started

• Under 25k
  318%
• 25k–50k
  212%
• 50k–75k
  212%
• 75k–100k
  212%
• 100k–150k
  741%
• 150k+
  16%

Owner reports

Selected complaints filed with NHTSA by 2021 Ford F-250 SD owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2021 Ford F-150. The contact stated while driving at 60 MPH, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights illuminated and the engine seized. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the residence. The independent mechanic diagnosed the vehicle with metal shavings on the fuel injectors. The contact was informed that the fuel system and fuel injectors needed to be replaced. The vehicle was not repaired. The contact was informed of the recall, NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The vehicle was towed to the dealer where it was diagnosed with a failed high pressure fuel pump. The contact was informed that the high pressure fuel pump needed to be replaced. …

The contact called as the fleet manager for a company that owns a 2021 Ford F-250. The contact stated that while an employee was attempting to operate the vehicle, the vehicle failed to start after several attempts. Once the vehicle was started, the vehicle failed to accelerate above 5 MPH. There was no warning light illuminated. Due to the failure, the vehicle was towed to a dealer and an independent mechanic who both determined that the fuel pump had exploded inside the engine causing contamination of the fuel system. The company was provided an estimate for the repair. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. …

The contact called on behalf of the owner of a 2021 Ford F-250. The owner received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that while driving at 45 MPH, the vehicle stalled. The vehicle was pulled over to the side of the road. The vehicle failed to restart and was towed to Grumpy's Diesel Service. The mechanic sent a fuel sample to a testing company, and it was confirmed that there was no water contamination. The mechanic diagnosed that the high-pressure fuel pump had exploded. The mechanic replaced the high-pressure fuel pump and fuel rails, and a decontamination kit was installed. The vehicle was repaired at the contact's expense. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. …

The contact owns a 2021 Ford F-250. The contact stated that while driving at an undisclosed speed, the transmission failed to shift as intended. The contact stated that the transmission was shifting erratically. Additionally, the contact stated that the vehicle was difficult to start and was idling rough. The vehicle was taken to the dealer however, the contact was informed that without the check engine warning light illuminated, there was no need for a diagnostic test. The contact stated that the failure was intermittent. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 95,000. …

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the check engine warning light remained illuminated. The vehicle was taken to the dealer where a fuel injector was replaced; however, the failure persisted. The vehicle experienced reduced engine power, decelerated and was towed back to the dealer. The vehicle was diagnosed with a failure of the CP4 high-pressure fuel injection pump. The vehicle was not repaired. The approximate failure mileage was 115,000.

The contact owns a 2021 Ford F-250. The contact stated that while driving at an undisclosed speed, there was a loud clanking sound coming from the rear of the vehicle. There was no warning light illuminated. The contact stated that the vehicle went into LIMP mode, and then lost motive power. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The vehicle was towed to the dealer, where it was diagnosed and determined that the fuel system and fuel pump module had failed and needed to be replaced. The dealer confirmed that parts related to the recall repair were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000. VIN tool confirms parts not available.

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle lost motive power while driving at various speeds and while idling. The contact would restart the vehicle; however, occasionally the vehicle failed to start. There was an unknown warning light illuminated. The dealer was contacted. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL). The dealer was contacted; however, the contact was informed that the parts were not yet available, and the vehicle was not repaired. The contact believed that the recall remedy was not satisfactory to prevent a failure. The contact stated that the software update would not prevent the accumulation of biodiesel deposits on the pump drivetrain roller components. The manufacturer was concerned about parts availability. The contact stated that at start-up the vehicle was idling roughly. There was no warning light illuminated. The approximate failure mileage was 7,000.

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of automotive power, with the check engine warning light illuminated. The vehicle was scanned by an independent mechanic, and DTC: P0087; was retrieved. The vehicle was towed to the local dealer, where the vehicle was diagnosed and remained for further investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 133,071. VIN tool confirms parts not available.

The contact owns a 2021 Ford F-250. The contact stated that upon attempting to start the vehicle, the engine was struggling to turn over, and the vehicle failed to start. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed because the contact was unable to take the vehicle to the dealer. The contact was advised to contact the NHTSA Hotline for assistance. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 67,994.

Related recalls

NHTSA investigations

Fuel System complaints in other F-250 SD years