2021 Ford Explorer Fuel System Problems

Which parts fail

• Storage › Auxillary tank
  1
• Delivery › Hoses, lines/piping, and fittings
  1

Components named in complaints (fuel pump, injectors, fuel tank, hybrid and EV propulsion).

Mileage when the problem started

• Under 25k
  00%
• 25k–50k
  343%
• 50k–75k
  343%
• 75k–100k
  114%
• 100k–150k
  00%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2021 Ford Explorer owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2021 Ford Explorer. The contact stated while driving 10 MPH, there was a strong gasoline odor inside the cabin of the vehicle. Additionally, the contact stated while the vehicle was parked in the garage, there was a strong gasoline odor coming from the vehicle. The contact stated that the gasoline odor was present throughout the entire three-story residence. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel line was leaking from a hole. The fuel line was replaced, and the diagnostic fault codes were cleared. The contact stated that upon reviewing photographs of the fuel line, he noticed that an unknown component had been rubbing against the fuel line, which caused the failure; however, the dealer did not inform him of the cause of the failure. …

The contact owns a 2021 Ford Explorer. The contact stated that after parking the vehicle, there was an abnormal fuel odor inside and outside the vehicle. The vehicle was taken to the local dealer who diagnosed that the fuel hoses had ruptured due to the hoses making contact and rubbing together. The contact was informed that the fuel hoses needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but offered no assistance. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V859000 (FUEL SYSTEM, GASOLINE). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 44,000.

The contact 2021 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 25V455000 (Fuel System, Gasoline) and 26V117000 (Visibility); however, the parts to do the recall repairs were not yet available. The contact stated that while driving approximately 40 MPH in inclement weather, the windshield wipers were activated, and the driver's side windshield was not cleared, causing limited visibility. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The failure mileage was approximately 45,000.

The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that after purchasing the vehicle, while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning light was illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000.

The contact owns a 2021 Ford Explorer. The contact stated that while depressing the accelerator pedal, the vehicle hesitated while accelerating and decelerated unintendedly. The contact stated that the failure mostly occurred during the warmer weather months. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 55,000.

The contact owns a 2021 Ford Explorer. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact's husband, who was an independent mechanic, used a diagnostic machine to diagnose the vehicle and discovered a failure with the emissions system. The contact stated that the failure was like the failure listed in NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2021 Ford Explorer. The contact stated that while driving approximately 20-30 MPH, the vehicle stalled, with the check engine warning light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was towed to an independent mechanic. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 55,000.

The recall to replace the rear axle bolt was completed and new boil installed. They left the automatic emergency brake program engager which results in the vehicle lurching forward or backward when shifted into gear and results in collisions with other vehicles as the collision detection system is not working.

I have had this problem ever since we Purchased this automobile on [redacted], When the car gets to a Quarter tank of gas or a little less the dash monitoring system says there's 87 miles left till empty and you park this car on a hill or incline with the front end facing down the car will not start and everything shuts down. The only way to restart it is to put more gas from a can in it or go through a long process to takes two people to do to get the car on a level area then it will restart. I call the Dealer abut it and they said there is no problem. The car had to be towed twice in the first few months we had it for this and as soon as they got it off the truck it would start and they do nothing about it. I call Fords Hot line and they said they know about the Problem but can't do anything about it , I was told that its a fuel pickup Problem. …

Since purchasing this vehicle I have off and on experienced my bluetooth echoing for the party on the other end of the line. I have also experienced my gas tank shaking my entire car upon stopping depending how much gas is in the tank, usually full to 3/4 full. I have also experienced on multiple occasions my back up camera turning blue. There was a trend going for a while if it was hot outside it would turn blue all the time. However, over the winter months it periodically started changing blue. More recently, when I put my car into reverse it will take a few seconds to switch gears. I also experienced my front driverside window not going up. I had to turn the car off and back on again in order for it to go back up. Altogether, I have had multiple issues with my brand new car since the day of purchase. …

Related recalls

Fuel System complaints in other Explorer years