Ford Escape Equipment Problems

Equipment complaints by model year

Which parts fail

• Electrical › Radio/tape deck/cd etc.
  11
• Electrical
  4
• Electrical › Navigational system(global positioning system)
  3
• Electrical › Infotainment
  3
• Mechanical › Accessory scissor/screw/bottle jack/lift
  2
• Mechanical › Carrier/rack
  1
• Recreational vehicle/trailer
  1
• Recreational vehicle/trailer › Lpg systems › Tank valve/gauge
  1

Components named in complaints (accessories, trailer hitches and other equipment).

Mileage when the problem started

• Under 25k
  2139%
• 25k–50k
  1120%
• 50k–75k
  36%
• 75k–100k
  815%
• 100k–150k
  815%
• 150k+
  36%

What owners report

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed, and the failure was not duplicated. The dealer cleared the check engine warning light. The contact then received notification of NHTSA Campaign Number: 26V011000 (EQUIPMENT); however, the part to do the recall repair was not yet available. The check engine warning light returned, and the vehicle was taken back to the dealer. The dealer acknowledged the recall and confirmed that parts were not yet available, and the contact was provided an estimate for a diagnostic test, but the contact declined. The contact stated that the vehicle failed to start after several attempts. An independent mechanic was contacted and confirmed that there was a coolant leak and that coolant might have leaked into the engine. …

The contact owns a 2018 Ford Escape. The contact stated that when starting the vehicle, it would vibrate and shake. The starter would fail to successfully start the vehicle intermittently. The vehicle was taken to the dealer who diagnosed that coolant leaking into the engine causing the engine to fail. The engine needed replacement. The failure was related to Service Bulletin NHTSA ID Number: 10210392 (Engine and Engine Cooling, Equipment) however they were 7,000 miles outside of the mileage limitation to receive the repair. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that they did not meet the requirements of the Service Bulletin. The contact was referred to the NHTSA Hotline. The approximate failure mileage was 92,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine temperature warning light illuminated. The vehicle was towed to a local independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced due to coolant intrusion into the engine. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not under recall. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 26V011000 (Equipment); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 105,459.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, causing the RPM to fluctuate. The contact received notification of NHTSA Campaign Number: 26V011000 (EQUIPMENT); however, the part to do the recall repair was not yet available. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 157,000.

The contact owns a 2016 Ford Escape. The contact stated that while driving, the temperature gauge indicated that the engine was hot(H). While inspecting the vehicle, the contact discovered that the coolant level was low. The contact added coolant to the coolant reservoir; however, the failure returned within three days, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where visible leaks were found. The failure persisted, and the contact became aware of a coolant leak coming from the engine and called a mobile mechanic to the residence. The mechanic used an OBDII scanner and determined that the spark plugs, water pump, ignition coils, and thermostat needed to be replaced. The vehicle was repaired; however, the failure recurred 4 miles later while driving. …

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the instrument panel indicated that the engine was overheating. While driving at 35 MPH, the temperature gauge indicated that the engine was overheating. The contact pulled over to the side of the road, where the vehicle experienced complete engine failure. The vehicle was towed to a certified mechanic, who diagnosed the vehicle and determined that coolant was leaking into the engine because of a fault in the engine block. The engine needed to be replaced. The mechanic informed the contact that it was a known failure with the vehicle and referred the contact to the dealer for assistance. The vehicle was not repaired. The engine block failure was related to NHTSA Campaign Number: 26V011000 (Equipment); however, the VIN was not included. …

The contact owns a 2014 Ford Escape. The contact stated while in the driveway and loading the vehicle, wheelchair lift fractured. Additionally, there was a low-pressure sensor light illuminated on the instrument panel. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was still drivable. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

The contact owns a 2014 Ford Escape. The contact stated that the back-up camera failed to operate as needed. The vehicle was taken to the dealer and the infotainment system was replaced; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

Related recalls (1)