Which parts fail
Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2015 Ford Escape owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact's mother owns a 2015 Ford Escape. The contact stated that while approaching the vehicle, he observed what appeared to be thousands of bubbles forming on the front windshield. The contact stated that the windshield was delaminating. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 72,000.
I own a 2015 Ford Escape. The rearview backup camera intermittently fails when I first start the vehicle. Each time I put the car in reverse shortly after startup, the screen displays the message: "Camera is unavailable. Please contact your dealership." After driving for several minutes, the camera usually begins working again. This is a safety concern because the camera is not available when I first back out of parking spaces, driveways, or other areas where pedestrians, children, or other vehicles may be present. The failure is unpredictable, and the camera is supposed to be a safety device to prevent accidents while reversing. The issue seems to worsen in hot weather, but it has happened on multiple occasions regardless of temperature. I have researched and found that other Ford owners report similar issues with backup cameras failing intermittently. …
2023 my back up camera was only working 75% of the time. I took the car into the Ford dealer and they said it is a known problem and the waiting period for the replacement takes up to a year. They recommended I keep checking back to see if it's in stock. The fee to replace is about $350. I was told I could prepay, but they couldn't give me a date for arrival of the part. They openly admit, some have waited up to a year. Here we are 6 months later and now the camera works less than 50% of the time. Ford knows this is an issue but it's not a recall item. To me this is a safety issue. I still view my surroundings in total prior to backing up, but the back up camera was always an added safety feature. I feel that this is not a cost the consumer should bear. Ford should recall faulty backup cams. Thank you for your time and consideration.
First problem- over the course of the last few years, the car intermittently gets "jumpy" when changing to/from different gears like (from reverse to drive OR drive to reverse, all after completely braking-not in the middle of gear shift). It has not completely stalled but feels very close to it. i had brought it in in the past and they had never found anything wrong with it. It does not always happen. Second problem- the rear view back up assistance has not been working properly for over 3 years. I will be in reverse and either the beeping continues even though nothing is around or, the screen goes blank and shuts off. I was told this would be at my expense, not a recall. this does not happen all the time but is very often.
For approximately two years, my Ford Escape's rearview camera has been inoperative, displaying "Camera Not Available. Please Contact Ford Dealership." I subsequently discovered an outstanding safety recall addressing rearview camera defects. Approximately one year after the recall was issued, Ford still has not made an official remedy available for my vehicle. I contacted Ford Customer Support multiple times to request a repair timeline. Ford suggested that I pay a dealership to replace the camera now and seek reimbursement once the official recall remedy becomes available. Local Ford dealerships quoted $643-$978 for this repair. Ford did not provide a definite timeline for either the remedy or reimbursement. I am concerned that Ford is shifting the upfront cost of addressing a recognized safety issue onto vehicle owners. …
I have been to Ford 3 times trying to get help with an absurd amount of road noise coming from my 2015 Escape. This has become a recent issue to the point where the back seat passenger cannot make out what the driver or front seat passenger are saying. After my 3 visits, Ford has dismissed this problem with little interest. When driving you can feel air from the road as you are in the vehicle. This is a safety hazard as I am worried if debris were to hit my car or if I were to get in an accident there could be serious damage to myself or my passengers. I have also had issues with my trunks lift gate. It fails to latch requiring me to either drive with it unlatched or fiddle with it until it closes. I have also struggled with the doors latching closed which have resulted in my passengers opening and closing the doors several times until the sensor says they are closed. …
While driving down the highway at approximately 60 MPH I heard a noise that sounded like the tracks flew off the roof of my car. Water began leaking in through the roof, so I thought the sunroof May not be closed all the way. I opened the fabric cover underneath the sunroof to see where and if it was leaking and when I did shattered glass began falling in on me. I immediately tried to close the fabric portion again, but I couldn't get it closed. It kept crumbling until the majority of the sunroof was completely gone. I nearly swerved into the other lane almost hitting another vehicle while trying to manage the situation. I wasn't passing under any overpasses and I wasn't following anyone too closely.
Purchased 2015 Ford Escape on May 1, 2015. In February of 2016 the windshield wiper fluid and pump stopped working. Took to Ford dealer who said that rodents had chewed through the windshield wiper lines and pump area electrical. Made repair. Now, December 2016 I tried to use the windshield wiper fluid to find that it had once again been chewed. I have been parking multiple vehicles (new and used) in the same driveway since 1989 with no issues. Rodents have chewed the sound barrier material in the front wheel wells as well as the wiper fluid lines, etc. And made a nest in the wheel well.
Tl* the contact owns a 2015 Ford Escape. While driving approximately 55 MPH with the shade of the sun roof retracted, the glass exploded upward. There were no injuries. The contact stopped the vehicle on the side of the road and then drove home. The vehicle was taken to newberg Ford in newberg, oregon for diagnostic testing. There was no explanation as to why the sun roof exploded. The vehicle was repaired by an unknown independent glass specialist. The manufacturer was not notified. The approximate failure mileage was 45,000.
Wipers extend beyoun windshield uncontrollable shake and twitch won't return to home. Replace steering column controller to no effect t.. What is cause this. Dealer loons Ford falls church va no help? Also just replaced $5000 transmission @ 100,000 miles..... [redacted]
Window & Wiper complaints in other Escape years
Frequently asked questions
How common are window & wiper problems on the 2015 Ford Escape?
NHTSA has 21 complaints about the windows, wipers & sunroof of the 2015 Ford Escape, 2% of the model year's 1,125 complaints. The component named most often is sun/moon roof assembly (5 mentions).
Is there a recall for 2015 Ford Escape window & wiper problems?
No. NHTSA lists no windows, wipers & sunroof recall for the 2015 Ford Escape, though it has 9 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2015 Ford Escape window & wiper problems start?
Half of the complaints with a recorded mileage happened before about 48,000 miles, and 31% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.