Most common 2023 Ford Escape Hybrid problems
Share of the 24 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Ford Escape Hybrid complaints by model year
Best Escape Hybrid years: 2013, 2012, 2011. Years to avoid: 2020, 2008, 2021, 2022, 2009. Compare all years →
What 2023 Ford Escape Hybrid owners say
Electrical system
The contact owns a 2023 Ford Escape. The contact stated while driving approximately 55 MPH, the low battery warning was illuminated. The contact stated many of the safety features such as the blind spot warning, Electronic Stability Control, and other unknown warnings were illuminated and indicated that the features were disabled. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that there was no failure of the 12V battery. The vehicle was not repaired. The contact had researched online and read that the 12V battery was not able to power all of the safety features for the same year, make, and model. The contact stated that the failure was recurring. The manufacturer was informed of the failure. The failure mileage was approximately 16,000.
The contact owns a 2023 Ford Escape. The contact stated while driving at various speeds, the Lane Assist, Forward Collision Avoidance, and other safety features intermittently failed to operate as needed with various messages displayed. The dealer was notified of the failure, and a diagnostic test was performed; the contact was informed that the Hybrid battery had failed to operate at full capacity which caused to the failures. The contact was informed that there was no remedy for the failure. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 8,000.
Driver assistance
The contact owns a 2023 Ford Escape. The contact stated that while his wife was driving at 10 mph, she crashed into the rear of a Nissan Versa that abruptly stopped. The emergency braking system failed to engage. There were no reported injuries. A police report was filed. The air bags did not deploy. There was no reported fire. The vehicle was taken to the local dealer, who stated that the insurance adjuster would have to check the black box. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 4,850.
Starting on July 12th, 2023, my audio control module stopped working, so there was no sound in my car. I took it into my primary dealership (Bob Maxey Ford of Howell) on July 19th, 2023, they deemed that it was the ACM and order a new one. My navigation and my adaptive cruise control acted funny as well, with my navigation not lining up with my actual location. Fast forward to the weekend just a couple of days later, I received notices that my car was going into deep sleep mode to save battery. This went off and on for several days with no warning. On Tuesday, July 25th, 2023, my car was completely dead, and I had to jump start the car to drive into work. My sound returned to my car, and I was able to drive to work. However, three warnings popped up my dashboard and my FordPass application. The first is an orange wrench, indicating a powertrain malfunction/reduced power. …
Engine & cooling
Several symptoms occur: First off Its cold where we live & the car goes into deep sleep mode every night. I get a FordPass message that states battery saver feature is activated. The car fails to start using the remote start or Key Fob. Dome lights don't turn on and remote features not allowed. This is a serious safety concern as it's getting colder, and engines not starting on a brand new vehicle is unacceptable. Please investigate this issue, as Ford dealers claim there is nothing wrong a TSB/Recall is needed to resolve this problem for all customers.
Failed to shift into reverse. Seems to run some sort of safety check. Still does not reverse Dash active and showing messages from safety check - lights work. Wont shift into reverse. Car is parked in garage where it has been for previous 14 hours. Temp is above freezing No previous indication of problems other than low tire pressure on one tire.
Frequently asked questions
Is the 2023 Ford Escape Hybrid a good car?
Based on 24 owner complaints filed with NHTSA, the 2023 Escape Hybrid rates average: 1.2× as many complaints as a typical year of the Escape Hybrid at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2023 Ford Escape Hybrid?
The electrical system — 12 complaints, 50% of all complaints for this model year, most often about 12v/24v/48v battery. Next are the driver assistance (6) and engine & cooling (3).
How many recalls does the 2023 Ford Escape Hybrid have?
NHTSA lists no recalls for the 2023 Ford Escape Hybrid. You can still confirm with your VIN using our VIN recall check.
What are the best and worst years of the Ford Escape Hybrid?
The best years by complaints, compared at the same age, are 2013, 2012 and 2011. Years to avoid or approach with caution: 2020, 2008, 2021, 2022 and 2009. See the full Ford Escape Hybrid years comparison.
At what mileage do 2023 Ford Escape Hybrid problems happen?
The median mileage reported in complaints is about 8,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.