Which parts fail
Components named in complaints (power steering, steering column, rack and pinion).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2000 Chrysler Concorde owners, lightly cleaned up (personal details are redacted by NHTSA).
Chrysler Concorde lxi, model year 2000, mileage 71930: leaving driveway, turning right, upon trying to center steering wheel after turn, it would not turn back to the left and I ran off the road to the right. Minor damage. Backed out and only could steer left with extreme effort. Managed to get car back into the driveway. Call mechanic, told me rack and pinion had failed - common problem on 2000 Concorde. If I had been traveling at highway speeds, this would have been really bad.
Dt: deer ran in front of car and the steering wheel would not turn the vehicle. She lost control of vehicle and it hit some trees. Upon impact, the front drivers or passenger air bags did not deploy. It happened without warning. Dealer/ manufacturer have not been contacted yet.
My wife and son were parking the vehicle when a creak followed by a loud popping noise occured. At that point, the vehicle could not be steered. The vehicle was towed to the local Chrysler Dodge dealer ship in frisco, tx for analysis. Subsequent report from the dealership was that both pins holding the tie-rod ends to the rack and pinion steering box had sheared. In addition, the rack and pinion steering box had a crack. Don't know if the pins sheared first or the crack in the box came first. The steering wheel inside the car could be rotated 360 deg. In either direction with no accompaning action of the tires on the ground. Absolutly no steering control whatsoever! This was a total collosal manufactureing defect in the steering that has happened before (check the website complaint # 10053466) in tucsan, az around January of 2004. …
Backing out of our garage (straight without turning) at home; the steering wheel suddenly didn't respond to any action from driver (my wife) after a "snapping sound" was heard. No prior accident or known damage to trigger this. If this would have happened while driving on a highway or other busy artery, the outcome might have been with personal and/or material consequences. Hopefully this wasn't the case. This is a Chrysler concord xi 2000 with 38,000 miles, and overall in pristine conditions.
Dt: the caller stated car was idling up while driving, and then it stalled. This happened about 20 times while driving. The vehicle was taken to the dealer who indicated that the cam sensor and computer throttle sensor were the cause of the failure. The tie-rod ends also failed. The estimated cost to replace the sensors was $300-$400. The car has a warranty, but this problem was not covered under the warranty.
While turning,the steering wheel locked up temporarily. The shop mechanic determined that problem pertained to the steering rack. Dealership was notified, but did not resolve the problem. The steering loss was intermittent over a period of two days. The steering wheel was loose and would lock up at times.
While pulling into a parking lot steering mechanism broke. Consumer tried to restart vehicle. Consumer had vehicle towed to the dealer for analysis, and mechanic confirmed that the main bolt connected to rack and pinion sheared off. Mechanic replaced the rack and pinion and the bolts.
Rack and pinion steering was making a rattling noise and then it felt as if the power steering went out, but only in one direction. The dealer said the whole left rack had to be replaced. The vehicle had 47,000 miles and was three years old.
Steering problem...first went out turning to the left only..now it makes terrible noise when it is cold till it warms up but power only works turning to the right...been told rack needs to be replaced..
During 4 yrs of ownership, I am experiencing the worst. I just had my rack and pinion replaced after steering wheel would not return or would lock in place after making a turn left or right and feeling as though the chassis was falling out from underneath my car. I was also told that I will need my stabilizer bar replaced after complaining about erratic shaking sometimes severe when making a stop whether coming off the highway or driving on a street. It has gotten pretty bad lately. I have not been in any accident since purchasing my car custom ordered. Last year I had to have my actuators in all doors except driver side replaced due to malfunction. Wasn't able to open by remote or manually except when I pushed the remote first then lifted lock manually. I have had my door rubbers replaced 2 yrs after ownership and they need to be replaced again because they have pulled from frame. …
Steering complaints in other Concorde years
Frequently asked questions
How common are steering problems on the 2000 Chrysler Concorde?
NHTSA has 22 complaints about the steering of the 2000 Chrysler Concorde, 7% of the model year's 307 complaints. The component named most often is rack and pinion (9 mentions).
Is there a recall for 2000 Chrysler Concorde steering problems?
No. NHTSA lists no steering recall for the 2000 Chrysler Concorde, though it has 7 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2000 Chrysler Concorde steering problems start?
Half of the complaints with a recorded mileage happened before about 53,000 miles, and 6% before 25,000 miles.
Is it dangerous?
Owners linked 2 crashes, 0 fires and 2 injuries to steering problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.